Contract Manager
To manage and monitor the value for money, performance and effectiveness of the contracts procured by the Housing Options Team. Carrying out quality checks on premises, staff and support provided.
Organisation Cheshire East Council Location Macclesfield Job Category Place Grade CEC NJC - Grade 7 Salary Min £31,537 pro rata per annum Salary Max £34,434 pro rata per annum Hours per week 18.5 Weeks per year 52.143 Employment Type Permanent Closing Date 31/10/2025 Ref No E3309 Documents
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Cheshire East is an amazing place to live and work. As one of the largest employers in the borough, we are able to offer you a wide range of challenging and rewarding career opportunities.
At Cheshire East Council we are working for a brighter future – together and our commitment to you is that our workplace culture will provide a shared purpose, a well-led organisation with valued people succeeding together as one team and one council to deliver the best service for our customers and communities.
If you want to be part of our award-winning council and contribute to our ongoing success, have the flexibility and drive to enable us to innovate, are committed to working as part of a team and striving to deliver exceptional service wherever you can, we would especially like to hear from you.
As an equal opportunities employer, we welcome applicants from all backgrounds and want our workforce to reflect the diversity of our local communities so that we can all work for a brighter future - together.
Are you ready to make a real difference in housing and support services? Join our established Housing Related Support Contract Monitoring Team and play a pivotal role in shaping the quality and impact of services across our community.
About the Role
As a Contract Manager, you will be responsible for overseeing a portfolio of housing-related support contracts. You will ensure that services deliver value for money, drive continuous improvement, and maintain high standards of accommodation and support. While previous contract management experience in a housing setting is desirable, it is not essential—comprehensive training on housing and homelessness will be provided for the right candidate.
What We’re Looking For
2. Strong organisational skills and a proactive approach to contract management.
3. A commitment to achieving high-quality outcomes and value for money.
4. The ability to lead improvements in service provision and ensure the support staff within services are well-trained.
5. Flexibility and the ability to work independently within a small, supportive team.
6. A full driving licence and access to a car (travel expenses covered).
Why Join Us?
7. Generous annual leave: 26 days per year, rising to 31 days after five years’ service.
8. Excellent pension scheme with 23% employer contributions.
9. Flexible working policy to support your work-life balance.
10. Opportunities for professional development and career progression.
11. The role is currently funded for 18.5 hours per week, with an additional 7.4 hours per week expected to become available soon. Working hours are flexible and can be discussed at interview.
Key Responsibilities
12. Evaluate data and intelligence from contracted services to ensure compliance with service specifications and delivery standards.
13. Manage all aspects of contract administration, including service user interviews, staff engagement, data and premises audits, and monthly performance reviews.
14. Liaise with staff, service users, and stakeholders to ensure high-quality, high-impact outcomes.
15. Provide dedicated contract management support to the Accommodation Supply Team Leader and contract providers, especially in response to changing pressures or high-risk situations.
16. Analyse local, regional, and national data to benchmark need, demand, and resources, supporting effective planning and resource management.
17. Identify and address cross-contract and inter-departmental issues to ensure strategic objectives are met.
18. Collaborate with partner agencies (e.g., health, social care, housing providers) to deliver integrated, value-for-money services.
19. Support the development and delivery of the Council’s Homelessness Strategy and related policies.
20. Identify and implement new policies and initiatives to prevent homelessness.
21. Review and improve working procedures in consultation with your line manager.
22. Undertake any other duties as required by the Housing Options Manager, appropriate to the role and grade.
Please ensure you check the email account (including junk/spam boxes) from which you apply regularly as we will use this to contact you regarding your application.
If you have not heard from us within 4 weeks of the closing date then it is likely that you have not been shortlisted on this occasion, however please do not be discouraged from applying again.
Please quote job reference number in all correspondence.