Lead Time Analyst (Order Management) Office Based - Southampton £28,500 p/a plus excellent benefits All applicants must have Right to Work in the UK, please note Garmin do not offer Sponsorship. About Us Here at Garmin, we love what we do - fuelling people's passions for fitness monitoring, sports timing, mapping and management, driving and/or sailing while using GPS to navigate the world. Our people truly enjoy bringing our products to the world and everyone of us feels part of a global success story which has grown tremendously over the past few years. The Role To assist the Order Management Manager/team by reviewing existing processes and improving/updating. To assist/work with Global Support on order management enhancement projects. Key Duties and Responsibilities Stock allocations - responsibility for the overall allocation of restricted stock to customers and Garmin offices orders within the EMEA area. Working on non-restricted excess stock reports on a daily basis. Working with the order management team to establish what reporting needs to be run and how beneficial the current reports are/how these are utilised, i.e. past due reports, stock held in reservations. Managing new launch items – adding/removing new product holds from orders, allocating stock, releasing to warehouse in adequate time for launch date. Reviewing and revising current order management processes/KPI’s, ensuring efficiency in the department. Reviewing lead-time processes, streamlining the current processes. Overseeing smooth transitions of business changes – i.e. PL1 business returning to E1, Marine/JL Audio moving over to E2. Regional expert on More4Apps – having good knowledge in More4Apps software, assist with controlling the latest templates, troubleshooting & resolving queries. Supporting Global Support with OM enhancements projects. Support other team members as and when required. Carry out any other work as detailed by the Order Management Manager. Technical Requirements Computer literate, Oracle Experience, Experience in Microsoft office (Excel, Word, Outlook) Education and Experience Educated to GCSE/A Level Standard Experience in Data entry Experience in Customer Service Experience in communicating via Telephone/Email/Teams.