Job Description
Job Title: Business Support / PA
Contract Type: Permanent, Full-Time
Location: Andover, Hampshire
Salary: Circa £35,000- £40,000 per annum
About the Role
Forst is the UK and Europe’s leading woodchipper manufacturer. From a standing start just 10 years ago, we’ve become market leaders in our sector thanks to our fast-paced, customer-focused approach and commitment to excellence.
We believe in putting the right people in the right seats. Right now, there’s an empty seat that needs someone exceptional to fill it — someone who’s sharp, highly organised, proactive, and tech-savvy. If you’re confident with Excel, brilliant at IT, and comfortable holding others to account, this could be the opportunity for you.
Key Responsibilities
Sales Support
* Process customer orders: enter data into the sales system, issue acknowledgements and deposit invoices.
* Manage the full order lifecycle: update customers, chase paperwork, issue final invoices, and follow up on payments.
* Maintain dealer live order schedules and ensure accuracy and timely updates.
* Track lead times and order progress in both Sales Hub and Dealer order schedules.
* Compile and distribute daily sales reports company-wide.
* Assist with tender submissions and demo-related paperwork.
Marketing Support
* Provide administrative support to the marketing team: attend meetings, update project trackers, and manage actions.
* Coordinate supplier orders and logistics for events.
* Manage marketing budgets: track spending and prepare monthly reports.
* Create and send email campaigns (eshots) and manage distribution.
* Post classified ads for used machines on relevant platforms.
* Manage dealer marketing requests and budgets.
Executive Support (PA to Commercial Director)
* Assist the Commercial Director with day-to-day admin tasks.
* Attend 1-1 staff meetings: take notes and ensure follow-ups are actioned.
* Manage the Commerical Directors inbox: prioritise and respond to emails as needed.
* Organise travel and accommodation.
* Join meetings, record actions, and ensure timely completion.
Key Requirements
* Thrive in a dynamic, fast-paced environment with confidence and composure.
* Attention to detail and accuracy in managing complex processes.
* Excellent Excel skills for spreadsheet creation and data handling.
* Strong interpersonal skills: professional and confident communication with customers and internal stakeholders.
* Proven ability to prioritise tasks and meet deadlines.
* Experience in customer account management or a similar function is preferred.
* Familiarity with NetSuite or other ERP systems is a plus.
Qualifications
* Proven experience in a high-paced administrative role, ideally in sales, marketing, or executive support.
* Proficiency in Microsoft Office, especially Excel, for reporting and data analysis.
What You’ll Get
* A proactive, no-nonsense team who genuinely love what they do.
* Loads of variety and real hands-on experience.
* The opportunity to grow with a fast-moving, innovative brand.
* Company-wide bonus scheme.
* Competitive salary, 22 days holiday, regular company events, and plenty of fun along the way.