Overview
Are you ready to lead from the front and make a meaningful impact in a role where no two days are the same? We're looking for a driven and passionate Technical Services Manager to join our dynamic team at VIVO, supporting a prestigious high-security site at DSTL, Porton Down. If you thrive in a fast-paced environment, enjoy solving complex technical challenges, and want to be part of something that truly matters – this is your next move.
As our Technical Services Manager, you'll be the engine that keeps essential systems running smoothly. You'll lead a skilled team of engineers and operatives, ensuring that planned and reactive maintenance is delivered to the highest standards. You'll play a vital role in maintaining compliance, meeting KPIs, and upholding the safety and security of a site that plays a critical role in national defence and innovation. Your leadership will empower others, not just through operational management, but by nurturing talent, mentoring apprentices, and developing successors. You'll bring out the best in your team and help create a positive, high-performance culture where people are valued and inspired to grow.
You'll act as the technical linchpin - advising the client, managing remedial works, reviewing inspection reports, and ensuring that all health and safety documentation is rock-solid. You'll take ownership of billable works up to 25k, oversee CAFM maintenance scheduling, and ensure asset updates are recorded accurately. This is a hands-on, customer-focused role where you'll build strong relationships with DSTL stakeholders, VIVO colleagues, and our trusted supply chain.
This is a role of scale and impact. From ensuring safety-critical assets function flawlessly to leading on statutory compliance, your expertise will directly contribute to the success of a vital MOD facility. You'll also play a role in succession planning and long-term team development - championing diversity, encouraging learning opportunities, and helping shape the future of our workforce.
You don't need to tick every box. If you have a technical HVAC qualification (heating, ventilation or air conditioning), are confident managing contractors and compliance, and are eager to develop, we want to hear from you. You'll need to be reliable, self-motivated, and a great communicator. Holding or working towards SMSTS and SC Clearance is a bonus, and if you've worked in an MOD environment before, that's a definite plus.
It is essential that you are computer literate, able to work with data and use different CAFM systems, and are prepared for an admin heavy, office based role.
Responsibilities
* Lead a skilled team of engineers and operatives and ensure that planned and reactive maintenance is delivered to high standards.
* Maintain compliance, meet KPIs, and uphold safety and security of a high-security site.
* Act as the technical linchpin – advising the client, managing remedial works, reviewing inspection reports, and ensuring health and safety documentation is rock-solid.
* Take ownership of billable works up to 25k, oversee CAFM maintenance scheduling, and ensure asset updates are recorded accurately.
* Build strong relationships with DSTL stakeholders, VIVO colleagues, and our trusted supply chain; maintain a customer-focused approach.
* Lead on succession planning and long-term team development, championing diversity and opportunities for learning.
Qualifications and Skills
* Technical HVAC qualification (heating, ventilation or air conditioning).
* Confident in managing contractors and ensuring compliance.
* Willingness to develop; reliable, self-motivated, and a strong communicator.
* Holding or working towards SMSTS and SC Clearance is a bonus; experience in an MOD environment is a plus.
* Computer literate, comfortable with data and multiple CAFM systems; able to handle admin-heavy, office-based work.
About VIVO
VIVO provides facilities management and accommodation maintenance for the UK military and its partners. VIVO embodies both experience and innovation.
What we do
We put our Customers and Families First. They are the driving force behind everything we do. We drive forward improvements for them to ensure the service they receive, whether reactive repairs or a major project, is completed safely and on time. In order to achieve this, we have 4 core values: open, caring, agile and collaborative. These are at the heart of everything we do. At VIVO, we\'re proud of what we do - and the people who do it. This is your chance to join a high-performing team, work on one of the UK\'s most important sites, and build a career you can be proud of.
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