Support Time and Recovery Worker – Mental Health Court Justice
We're looking for a full time Support Time & Recovery (STR) Worker to join our Hampshire & Isle of Wight Liaison & Diversion Service based in Newport .
What is the role of an STR worker?
Our STR roles are different to standard Healthcare Assistant or Support Worker roles. An STR Worker plays a vital role in supporting people who've had contact with the police, been arrested, or may be at risk of entering the criminal justice system. You'll be there to listen, provide practical support, and help them connect with the services they need to turn things around.
This role is perfect for someone who is enthusiastic, dynamic, and passionate about supporting people to make positive changes.
We're looking for candidates educated to NVQ level in Health and Social Care (or equivalent), or with relevant experience in a health or social care setting.
Applications for this role will be considered as they are received and the vacancy may close early.
Work alongside custody practitioners, helping to triage and screen people in custody. If someone is at acute risk or has complex needs, you'll escalate this to a clinician quickly and appropriately.
Support the wider STR workforce by offering advice and guidance across Hampshire & IOW criminal justice settings.
Hold a small caseload of service users, helping them access community services such as housing, benefits, mental health support, or drug and alcohol services.
You'll encourage engagement, motivate change, and give people the best chance of recovery and stability.
Work alongside Liaison and Diversion practitioners as part of the Liaison and Diversion Team. Work with people who are within criminal justice systems providing support with practical concerns or difficulties that might be affecting their health and wellbeing.
To write court reports and assist the courts in identifying community disposal roles as opposed to custodial sentences.
To provide effective evidence-based screenings of complex service users, building a therapeutic trusting relationship, signposting and referring to appropriate services, liaising with families, carers, and other professionals where appropriate to ensure that service users' needs are met.
Operate flexibly countywide in the community, custody suites and magistrates' courts.
To work independently with caseload work managed and goals agreed that are reviewed regularly through supervision.
Berkshire Healthcare NHS Foundation Trust is a specialist mental health and community health services trust. Rated 'outstanding' by the CQC, we're committed to providing the best possible care to people across Berkshire. As an employer, we're committed to offering an inclusive and compassionate environment where our people share in a sense of belonging and are supported to flourish.
Our values at Berkshire Healthcare are:
Caring for and about you is our top priority
Committed to providing good quality, safe services
Working Together with you to develop innovative solutions
Your wellbeing is important to us. Some of the benefits of working for us include:
Flexible working options to support work-life balance
27 days' annual leave rising with service + opportunity to buy and sell
Generous NHS pension scheme
Excellent learning and career development opportunities
'Cycle to Work' and car leasing scheme including electric vehicles
Access to a range of wellbeing tools and services
Discounts at hundreds of popular retailers and restaurants
Staff networks for race, diversity, disabilities, the environment and armed forces community to support equality
Generous maternity, paternity, adoption and special leave
Free parking across Trust sites
The "must haves" for you to be considered for this role:
An NVQ level 3 in Health & Social Care or equivalent or relevant training to diploma level.
A warm personality, good communication and people skills.
Licence holder with access to your own vehicle who is prepared to travel across multiple sites in Hampshire as required.
For further information about the role, please see attached job description and person specification.
We strongly encourage you to review how you meet the criteria in the person specification and write about this point-by-point in your supporting statement for the best chance of being shortlisted.
We are committed to equal opportunities and welcome applications from all sections of the community. Our commitment to inclusion is reflected in our accreditations: Race Equality Matters Silver Trailblazer, Neurodiversity in Business Corporate Member, Disability Confident Leader, Carer Confident Level 2, and the Armed Forces Covenant Gold Award. Reasonable adjustments will be provided to candidates as needed.
We welcome a conversation about flexibility and any other questions you may have. Please don't hesitate to call: Jessica Hillman on or email: who will be delighted to help.
Please note, if we receive a high number of applications, we may close this role earlier than the advertised closing date, so please submit your application as soon as possible.