Portfolio - QA Manager - Dunstable Our Infrastructure and Security Delivery Technology team focuses on building, testing, and maintaining technology platforms, products, and services to keep our systems running smoothly and performing well. As a QA Manager, you'll work closely with people to achieve great results. You'll be responsible for the design, development, testing, and maintenance of these platforms, products, and services. Your job will ensure that our systems are reliable, high-performing, and always improving to meet the changing needs of the business. Role: QA Manager Salary: Starting From £60,000 Per Annum Contract Type: Full-Time and Permanent Location: Whitbread Court, Dunstable and a hybrid way of working with a minimum of 3 days a week in the office. Why You’ll Love It Here Annual incentive: up to 20% Private Healthcare Up to 10% matched pension Up to 60% discount on Premier Inn stays and 25% discount on our Restaurant brand What you’ll be doing: You’ll drive innovation, monitor system health, resolve performance issues, and optimize technology investments. By leveraging technical expertise, collaboration, and emerging technologies, you will deliver high-quality solutions that align with strategic goals and enable business success. You will develop and execute test plans for infrastructure, security, and EUC environments. Perform functional, performance, and security testing of IT systems and applications. Identify and report vulnerabilities, ensuring compliance with security policies. Validate end-user computing (EUC) solutions, including desktops, laptops, and virtual environments. Automate testing processes where applicable. Collaborate with IT and security teams to improve system resilience. Manage a team of testers and ensure clear responsibility across various workstream and deliverables. What you’ll need: Extensive knowledge and experience in managing infrastructure/security testing and compliance validation are essential, requiring proficiency in methodologies such as penetration testing and vulnerability scanning to identify and mitigate risks. A deep understanding of industry standards and regulatory frameworks, ensuring that infrastructure security controls are effectively implemented and subject to continuous assessment for compliance. Be able to demonstrate experience in automating infrastructure testing, with a strong understanding of CI/CD security testing practices automation using Jenkins, GitHub Actions, Azure DevOps, or GitLab. Strong knowledge of cloud infrastructure & security testing across various platforms, as well as expertise in API security best practices. Have expertise in performance and load testing, along with proficiency in observability platforms to monitor system health and performance and be capable of conducting disaster recovery and failover testing, as well as resilience testing, while managing incident response processes to ensure system robustness. Proven experience in end-to-end QA strategy development for digital services, infrastructure, networks, and software applications as well as leading and mentoring QA teams, driving a culture of continuous improvement. Strong knowledge of automated testing tools such as Selenium, Appium, Cypress. Be Part of Our Technology Team at Whitbread Through collaboration, passion and hiring the smartest minds, our Technology team builds products and services that are used by 38,000 of us at Whitbread and millions of guests. Everything from an eCommerce website that handles £2 billion in transactions per year, applications that are scalable across our 1,200 hotel and restaurants, devices that enable our teams and guests to have a seamless experience, all whilst keeping data secure.