Barista Maestro
We are on the look out for our next Barista Maestros (Shift Leaders) for our Colchester Hospital Costa Store.
A bit about the role
As a Barista Maestro (Shift Leader), you’ll have your first taste of leadership responsibility, accountability and autonomy. You’ll get involved with day‑to‑day operations, stock maintenance, health & safety, store marketing and other tasty activities. And every day, you’ll be dedicated to creating uplifting experiences for our customers and inspire your team to keep customer service at the heart of everything they do.
This is a Part time fully flexible role including evenings and weekends.
What's Involved?
* Taking the lead on shifts to support your colleagues in delivering unbeatable experiences
* Making the most of people’s talents they’re in the right place to maximise sales
* Training and accrediting new Baristas
* Getting familiar with new recipes and ranges, and sharing the exciting news with the team
* Driving high standards every time, whether that’s through the quality of an espresso or monthly coffee excellence scores
* Becoming a brand ambassador and helping us shine
* Leading the store in the Manager’s absence
What else makes a great Barista Maestro (Team Leader)?
* Reliability to open and close the store safely and on time
* Team leadership experience in a buzzing environment
* Ability to take on shared responsibility whilst on shift and support team members
* A love of turning knowledge and know‑how into hot ideas to help your store succeed
* Willingness to learn and be bold, brave and action‑oriented
* Flexible approach and can‑do attitude, as each day offers exciting new challenges
At the heart of Costa Coffee are our values
We believe in Passion, Warmth, Trust and Courage. We’re the No. 1 coffee brand in the UK for the 14th year in a row. Here, you’ll be part of a genuine, passionate and warm team that shares a love for coffee and a desire to deliver great experiences to our customers, communities and people.
We celebrate inclusion and equality
We celebrate inclusion and equality and believe everyone should bring their true self to work. We advocate collaboration and transparency. And embrace differences in all that we do.
How we reward our teams:
We know you’ll work hard to make WHSmith a success and keep our customers happy, so as well as your salary, pension scheme, paid annual leave and employee discounts, we’ll reward you with a range of deals from retail partners that will help you save money and make memories, whether a delicious meal, an adventurous day out, or tickets to see the latest blockbuster.
Employee Assistance Programme
Whatever the future brings, our Employee Assistance Programme will support you with help and guidance for your wellbeing whether physical, mental or financial.
About us
WHSmith has a remarkable heritage and we are growing particularly in our airports, hospitals, rail stations and motorway services. Our aim is simple, to offer our products to everyone on any of life’s journeys. Our InMotion brand, a leading digital accessories business, continues to grow and develop, offering an amazing customer experience with all the latest tech. We have created great partnerships with the likes of M&S and Costa Coffee, broaden our offering to our customers throughout the UK. That’s why, as we continue our journey, our aim is simple: to make every one of life’s journeys better!
WHSmith are proud to be an inclusive employer, we want our colleagues to feel welcome and free to be themselves with us.
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