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Ehcp coordination manager

Surrey County Council
Manager
Posted: 10 September
Offer description

The starting salary for this position is £47,142 per annum based on a 36-hour working week.

We're excited to be recruiting EHCP Coordination Managers to join our fantastic SEND service.

We're looking for compassionate, knowledgeable, and proactive individuals who can build trusted relationships and communicate clearly. Our young people want adults who listen, explain things honestly, and keep them at the centre of every decision. Parents and carers value empathy, strong organisational skills, and a deep understanding of SEND legislation and diverse needs. Schools need consistent, accessible professionals who are experts in SEND and can guide them through the system with clarity and confidence. If you're committed to collaboration, advocacy, and making things happen, we'd love to hear from you.

This role is open to hybrid working. As a team we split our time between working from home and collaborating together in the office, for a minimum of two days per week. We also aim for visits to schools and settings to take place on a regular basis, as we continue to build upon our collaborative working with schools.

Rewards and Benefits

26 days' holiday (prorated for part time staff), rising to 28 days after 2 years' service and 31 days after 5 years' service
Option to buy up to 10 days of additional annual leave
An extensive Employee Assistance Programme (EAP) to support health and wellbeing
Up to 5 days of carer's leave per year
Paternity, adoption and dependants leave
A generous local government salary related pension
Lifestyle discounts including gym, travel, shopping and many more
2 paid volunteering days per year
Learning and development hub where you can access a wealth of resources

About the Role

At Surrey County Council we are committed to ensuring that all children and young people with SEND receive an outstanding service, and we are well on our journey towards offering this. We encourage our SEND Services to work closely and collaboratively in affecting timely and purposeful casework that ensures the best possible outcomes for vulnerable children and young people. Relational and restorative working practices will underpin all our practice with stakeholders, partners, clients and customers.

You will work alongside the Area SEND Manager and other EHCP Coordination Managers to manage a busy area SEND team which is primarily focussed on the statutory annual review process. You will directly line manage a sub team of EHCP Coordination Officers, drawing on your knowledge of SEND and related legislation to advise on a range of complex casework. You will ensure that service delivery meets performance targets and that resources are used efficiently and effectively.

Using your experience of collaboration, you will work with colleagues, managers, schools and external agencies to ensure that the special educational needs of children with EHCPs are appropriately met. Bringing a strong customer focus to the team, you will ensure that parents, carers, children and young people are made fully aware of their rights to contribute to SEND processes.

As our EHCP Coordination Manager, you will be involved in the following key areas of responsibility:

Statutory aspects of Education, Health & Care Plans (EHCPs), EHCP writing, annual review management and securing special educational provision and placements
Promoting and ensuring your team's proactive communications with customers
Direct line management of EHCP Coordination Officers and a SEND Officer
Providing advice on a range of casework through solution-focused approaches
Attending multi-agency discussion meetings
Using performance data to report progress

This is a challenging role but, by working in close collaboration with children's Social Care, Health, parents/carers and families, as well as schools, your impact will help us to achieve the best outcomes for the children we support.

Shortlisting Criteria

To be considered for shortlisting, your CV and personal statement will need to clearly evidence the following:

Detailed knowledge of SEN legislative framework and policy, with experience of SEN casework and statutory processes
Highly developed written skills, particularly in relation to report and letter writing, with the ability to summarise complex information
Excellent inter-personal skills and the ability to develop effective and collaborative working relationships
Proven track record of managing a range of responsibilities and co-ordinating service delivery in a multi-disciplinary environment, with excellent advocacy, time management and organisational skills
Competence in a range of IT tools including MS Office and database management systems

The role involves working in, and visiting, venues across the locality to build professional working relationships, therefore you will need to be willing and able to travel across the county as required.

The job advert closes at 23:55 on 30/09/2025 with interviews to follow.

An enhanced DBS 'Disclosure and Barring Service' check for regulated activity (formerly known as CRB) and the Children's and Adults' Barred List checks will be required for this role.

Local Government Reorganisation

Surrey County Council is preparing for Local Government Reorganisation which will allow us to implement the Government led policy of devolution, which is all about giving more powers to local areas.

Currently, Surrey has a two-tier council system, with 11 district and borough councils and a county council, all responsible for different services. All these councils will be reorganised into a smaller number of new unitary councils which will come into effect in April 2027. At this point, this role will be transferred, with all existing terms and conditions intact into one of the new unitary councils.

Join our dynamic team and shape the future of local government. Make a lasting impact with innovative solutions and improved services for our community. Help us build a brighter future for our residents!

Our Commitment

Surrey County Council is proud to be a Disability Confident Employer. A guaranteed interview will be offered to all disabled applicants where:

The candidate has evidenced the minimum criteria for the role through their application
The candidate has chosen to share that they have a disability on the application form

Our application form and onboarding process will provide an opportunity to request any reasonable adjustments for the interview and/or the role. We want to be an inclusive and diverse employer reflecting the community we serve and particularly welcome applications from all underrepresented groups

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