Overview
This is an exciting opportunity to join our Group Privacy team as a Privacy Coordinator. We're looking for a proactive and detail-oriented individual to support our day-to-day privacy operations. In this role, you'll manage data protection rights requests (such as subject access, opt-outs, and deletions), monitor and respond to queries via our shared mailbox, and maintain key metrics using Power BI. You'll also assist with incident investigations, help update records of processing activities (ROPA), support annual DPIA reviews, contribute to training and communications materials, and maintain our Privacy SharePoint site.
As a Privacy Coordinator, you'll manage the team's inbox, triage and respond to privacy-related enquiries, and coordinate responses to data protection queries, complaints, and freedom of information requests. You'll ensure individuals' data rights are upheld in line with legislation, support internal teams with data handling, breach investigations, and data subject requests, and maintain accurate records and performance metrics. You'll also assist with ROPA and DPIA reviews, draft training and communications materials, stay informed on regulatory updates, and provide general support across the Privacy team.
Responsibilities
* Manage data protection rights requests (such as subject access, opt-outs, and deletions).
* Monitor and respond to queries via the shared mailbox and triage privacy-related enquiries.
* Maintain key metrics using Power BI.
* Assist with incident investigations and breach handling.
* Help update records of processing activities (ROPA).
* Support annual DPIA reviews.
* Contribute to training and communications materials and maintain the Privacy SharePoint site.
* Coordinate responses to data protection queries, complaints, and freedom of information requests.
* Ensure individuals' data rights are upheld in line with legislation.
* Support internal teams with data handling and data subject requests.
* Maintain accurate records and performance metrics.
* Stay informed on regulatory updates and provide general support across the Privacy team.
Qualifications
* Strong and confident communicator with excellent spoken and written English
* Confidence working with Microsoft O365 suite
* Experience working with Power BI and OneTrust (desirable)
* Strong attention to detail
* Excellent time management and organisational skills
* Ability to learn fast
* Ability to analyse large volumes of documents within a short time frame
* Ability to multi-task and keep track of multiple pieces of work concurrently
* Interest in Data Protection and Privacy Regulation and practice
Benefits
We care about work/life balance here at OUP. With this in mind we offer 25 days' holiday that rises with service, plus bank holidays and Christmas closure (3-days) and a 35-hour working week. We are open to discussing flexibility in respect to working patterns, dependent on role. We also have a great variety of active employee networks and societies.
We help make your money go further by contributing to your pension up to 12%, offering loans and savings schemes through our partnership with Salary Finance, in addition to travel to work schemes and access to a wide range of local discounts. This role comes with a discretionary annual payment.
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