Charity Shop Manager - London
Salary: £26,000 - £29,000 per annum
Make a difference while driving retail success!
Are you a commercial and driven retail manager who is passionate about people, sales, and making an impact? This is a fantastic opportunity to bring your retail expertise into the charity sector and lead a busy, thriving shop in North London.
We're looking for a dynamic Shop Manager who can combine strong retail know-how with a passion for customer experience and community engagement. This is your chance to take ownership of a store with real potential, lead a dedicated team, and make a genuine difference every single day.
What you'll be doing:
Driving sales and maximising income generation to exceed targets and KPIs
Leading, developing, and motivating your team (paid staff and volunteers)
Delivering outstanding customer service and building strong supporter relationships
Recruiting, training, and inspiring new volunteers
Ensuring the smooth day-to-day running of the store, including stock management, health & safety and compliance
Creating eye-catching visual merchandising and delivering creative retail initiatives
Building links within the local community to generate donations and raise awarenessWhat we're looking for:
Proven experience as a Store Manager or Assistant Manager in a retail environment (charity or commercial)
A strong track record of delivering results and working to targets
Confidence in managing and motivating a diverse team, including volunteers
Excellent communication and organisational skills
A positive, proactive, and can-do attitude with plenty of energy and enthusiasm
Flexibility to cover weekends and adapt to the needs of a busy retail operationWhy join?
This is more than just a shop - it's a chance to be part of something bigger. You'll have the opportunity to:
Shape and grow a store with huge potential
Work in a supportive, values-driven organisation
Use your retail skills to make a real social impactIf you're ready to bring your retail leadership skills into the charity sector and want a role where every day counts, we'd love to hear from you!
Apply today with your CV and covering letter.
By applying for this role, you are consenting for C2 Recruitment to hold and process your data in compliance with the General Data Protection Regulations.
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