Overview
Part-Time Hotel Receptionist (24 Hours per Week). Location: In the heart of the New Forest. Shifts: 3 per week (Flexible availability required). We are looking for a friendly and reliable receptionist with previous hotel experience to join our front-of-house team. This role involves working 24 hours per week across 3 shifts; flexibility with working days and times is required.
Responsibilities
* Welcoming guests, managing check-ins and check-outs
* Answering and directing telephone calls professionally
* Allocating rooms and processing bookings
* Liaising with housekeeping and Food & Beverage teams to ensure smooth operations
* Handling guest enquiries and resolving issues promptly
* Maintaining accurate records and following internal processes
Requirements
* Must have own transport (due to location and shift patterns)
* Strong organisational and administrative skills
* Process-driven with excellent attention to detail
* A confident communicator who can remain calm under pressure
* Previous experience with hotel booking systems (Rezlynx preferred, but training can be provided)
* Previous hospitality experience is essential
#J-18808-Ljbffr