Job Overview
As Pensions Team Manager, you will be responsible for day-to-day delivery of pensions administration and advisory services, ensuring accuracy, compliance, and excellent customer service.
The role can be based at either Castle Hill Hospital or Diana Princess of Wales Hospital, with regular travel required between both sites to meet service needs and support partnership working.
Responsibilities
* Lead and support pensions activity across the organisation, ensuring deadlines and statutory requirements are met.
* Be a trusted expert, providing clear, compassionate advice to staff and managers on complex and often sensitive pension matters.
* Ensure compliance with NHS Pension Scheme regulations, Auto Enrolment legislation, and HMRC requirements.
* Use strong system knowledge to resolve complex queries, oversee data quality, and support continuous improvement.
Qualifications
* Solid experience working in pensions or payroll within a busy, complex environment.
* Strong knowledge of NHS Pension Scheme regulations or ability to develop this quickly.
* Capability to explain complex pension information clearly and sensitively to non-specialists.
* Organised, analytical, and able to prioritise workloads effectively.
* Pride in accuracy, confidentiality, and delivering a high-quality service.
* Enjoys working collaboratively across teams and sites.
* Flexible, resilient, and motivated by supporting staff through key moments in their careers.
Benefits
* A supportive, inclusive, and compassionate culture.
* Commitment to learning, development, and career progression.
* Flexible working options wherever possible.
* A role where expertise genuinely impacts colleagues across two major NHS Trusts.
* The opportunity to be part of a large, innovative NHS partnership shaping the future of shared services.
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