We are seeking an exceptional and visionary leader to serve as General Manager for our thriving LEUK business. You will provide the overarching vision, strategy, and leadership for the company's business operations, steering a seasoned team to capitalize on our steady growth in existing and emerging markets, including the dynamic sustainable energy sector. This is a unique opportunity to drive both market expansion through new product introductions and operational excellence, championing continuous improvement within our state-of-the-art factory.
Lucy Electric is an international leader in intelligent secondary power distribution products and solutions, with features such as remote operation and monitoring. Linking energy generation to consumption, the business specialises in high-performance medium and low-voltage switchgear for utility, industrial and commercial applications.
Achieving the Company’s finance and operational, sales revenue, and profit targets, whilst controlling costs, managing risk and delivering the budgeted profit margins. Creating the yearly budget and longer-term strategic plans in alignment with the overall Lucy Electric strategy
The provision of pre and post sales technical support to customers in the UK and export market.
Full manufacturing and Supply Chain activities within the manufacturing plant
Effective oversight of risk in line with Group financial and control policies.
The role will be based in UK at the Thame manufacturing plant and office.
Must be willing to travel to other Lucy overseas sites - likely to be quarterly, for periods up to two weeks.
Accountable for the production of the budgets and UK business plans (MTP) to meet the budget and planning schedule.
Accountable for improving the overall financial and key performance indicators of the business.
Guarantee the delivery of the business strategy, by ensuring all UK reports have clear objectives and regular performance management meetings with their managers, driving a culture of performance excellence through a strong and mutually supportive management team.
Manage the Company’s manufacturing and production operation in line with the Manufacturing Director’s production strategy and best practice directives in order to meet customer requested delivery timings.
Design and provision of pre and post sales technical support to UK customers and salespeople that ensures the specification of safe, effective products and solutions at all times.
Provide leadership, direction and support to the Company’s sales team in close collaboration with the Global Sales Director.
Manage the UK resources by identifying key roles and talent gaps, developing internal talent and sourcing high calibre talent to build strength within the UK business. Foster an environment that supports learning, individual development and openness to change.
Accountable for delivering implementation and effective monitoring and review of the Group’s Leading Responsibly Compliance Framework
Provision of customer service and issue management including back-office transaction processing.
Optimise standardisation and measurement of the UK back-office processes; Report KPI results to the COO on a monthly basis for inclusion in the strategic balanced scorecard.
Manage Company risks effectively in full compliance with Company reporting requirements and policies
leading by example to ensure your team does the same, creating and developing a culture that is supportive, encouraging, and friendly whilst building strong customer relationships and driving exceptional performance and business results.
Seek development opportunities and experiment with new approaches and practices to stay current in the business environment.
Accountable for delivering process and performance excellence and the effective use of team resources and continuous improvement efforts.
Highly commercial, customer service-driven experience at a Senior Management level.
Strong sales and manufacturing background – high level of commercial acumen with broad experience of developing and implementing short to long-range objectives and strategies to achieve business goals.
Proven capability of operating successfully at a senior management level in a profitable business.
Proven track record as a highly effective people manager, leading multi-discipline teams that drive operational effectiveness.
Strong financial acumen including planning and cost control capabilities and proven experience of managing budgets.
Degree educated, preferably an MBA, in a relevant discipline such as business administration, or business management is essential. A degree in electrical or mechanical engineering would be desirable.
A driven, high-energy approach, with the ability to encourage the same spirit and approach in others
Holds others to account for agreed actions at all times
Values our culture and actively encourages sharing different points of view