Cityworx are recruiting for an experienced Care Coordinator to join an established complex care business based in the Southwark, London area. As a Care Coordinator your role is to assist the Registered Manager in organising the day-to-day running of the service where you will be responsible for the management and scheduling of service user rotas as well as participating in the on-call rota Requirements: * NVQ Level 3 in Health & Social Care * 1 years experience as a Care Coordinator * Willing to participate in the on-call rota * Experince of managing complex care packages Main Duties: * Scheduling and managing service user rotas to meet staffing needs * Assisting in the completion of audits * Supporting in the development of care plans * Managing and supporting staff so they can perform their roles safely * Working alongside the management team to ensure all quality standards and procedures are adhered to * Participating and attending regular meetings * Participating in the recruitment of support workers * Managing and reviewing performance of complex care support workers through probation periods, management practices, supervision sessions, spot checks, training records and an annual appraisal * Managing complaints and ensuring managers are informed of these