PRIMARY DUTIES AND AREAS OF RESPONSIBILITIES Manage incoming medication requests, e.g. from Patients, Pharmacies, Care Homes etc. Assisting the Practice admin team/s with medication queries. Liaise with patients to resolve queries and support their use of medication Contribute towards improvement of prescribing processes in general practice Promotion of electronic repeat dispensing and online ordering Carry out housekeeping whilst in patient records e.g.
dose optimisation and medicines synchronisation Use and maintain information systems and databases relevant to the position including incident reporting, medicines optimisation, prescribing data, cost savings and patient outcomes Handle function specific information, which may be sensitive, complex or confidential and appropriately recording, transferring and/or coordinating such information in accordance with the Data Protection Act; Caldicott Guidelines and the Confidentiality Code of Conduct To utilise GP practice clinical systems to conduct prescribing audits To undertake, participate and share the outcomes of clinical audits to facilitate improvement and changes in practice Support the role of the Clinical Pharmacist on the delivery of the new Primary Care Networks specification model Where applicable, contribute/participate in practice meetings, patient participation groups, and other meetings to improve engagement of the role of pharmacy technician and to promote issues relevant to prescribing and medicines optimisation To be responsible for the organisation and planning of own workload to meet set deadlines To undertake learning and development to maintain the required knowledge and skills for practice based work To carry out other duties which are appropriate to the skills and competencies of the post holder and grade of the post as the priorities of the service change