Lead Delivery Manager – Digital Services
Location: 2 Capital Quarter, Tyndall Street, Cardiff, CF10 4BZ, United Kingdom
Contract: Fixed term (9 months) – maternity cover
Working pattern: Full‑time
Salary: £67,583 to £78,530 per annum (Band 8b)
Reference number: 028-AC108-0626
Closing date: 17 June 2026
Responsibilities
* Lead on the delivery of Agile software development for the organisation.
* Manage, motivate and lead a team of software developers.
* Direct software development for large‑scale digital products and programmes for a number of different public health services.
* Provide leadership and direction of all aspects of software development, testing and architecture, establishing best practices and coding standards and ensuring adherence to policies and procedures.
* Create, develop and implement short, medium and long‑term strategic plans, reflecting competing and complex challenges that may impact across the organisation.
* Lead discovery phases to ensure that intent and user research are clarified before investing in new platforms.
* Deliver alpha, beta and live services with energy and efficiency, leading sprint teams, backlogs and managing the team's change control process.
* Create an environment for collaboration and empowerment and provide coaching and support to the team.
* Manage the work of fixed‑term contractors and third‑party consultants in relevant work streams, including specification of requirements, technical management and performance delivery.
* Provide expert advice, guidance and training both internally and externally to NHS Wales and partner organisations on system development.
* Manage expectations with proactive and clear communication, facilitating discussion and challenging conversations.
* Help develop and implement a successful, user‑focussed Digital and Data Strategy for the organisation.
Essential Qualifications and Knowledge
* Educated to Master's Degree level (Level 7) or equivalent work‑based experience and specialist knowledge.
* Knowledge of Agile methodologies and principles.
* Working knowledge of systems architecture and standards.
* Experience of delivering user experience design practice and understanding of how to convey user needs in user stories and development tasks.
Desirable Qualifications
* Certification or qualifications in Agile or software development methodologies.
Essential Experience
* Experience of leading and managing software development and delivery teams.
* Experience of implementing methodologies and policies for governance of software and digital delivery.
* Experience of providing coaching and support to developers and/or delivery managers.
* Experience of leading DevOps, .Net Frameworks and SQL.
Aptitude and Abilities – Essential
* Ability to lead discovery phases on initiatives to define and redefine approaches to digital services.
* Deliver alpha, beta and live services with energy and efficiency, helping to maintain team stamina levels over many sprints.
* Direct the software development element of large‑scale technical IT projects and programmes.
* Ability to develop and maintain effective working relationships across multi‑functional teams and stakeholders.
* Excellent organisational skills to manage complex workloads, multi‑task in complex and sensitive environments.
* Excellent analytical skills to investigate and resolve highly complex issues.
* Effective interpersonal, negotiation and influencing skills.
Personal Attributes and Values – Essential
* A focus on user needs, accessibility, and equality.
* Ability to foster a culture of openness and sharing.
* Ability to concentrate for long periods while designing and developing complex systems when interruptions may be frequent.
Other – Essential
* Ability to travel between sites in a timely manner to meet the needs of the service.
* Ability to work flexible hours when needed.
* Ability to work away from base when required.
* Able to participate in on‑call rota.
Desirable
* Welsh speaker.
Disclosure and Barring Service Check: This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and requires a Disclosure and Barring Service check for previous criminal convictions.
Skilled Worker Sponsorship: Applications from job seekers who require current Skilled Worker sponsorship to work in the UK are welcome and will be considered alongside all other applications.
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