Receptionist - Part Time - St Johns Sports Centre
Join to apply for the Receptionist - Part Time - St Johns Sports Centre role at Freedom Leisure
About The Role
We are looking for an enthusiastic, approachable, and customer-focused Receptionist to join our front-of-house team. In this dual role, you'll be the first point of contact for our customers providing a warm welcome at reception. If you enjoy working with people and thrive in a fast-paced environment, we'd love to hear from you.
Key Responsibilities
* Welcome all visitors with a smile in a friendly and professional manner.
* Handle enquiries, bookings and memberships face-to-face, online and by phone.
* Accurately operate booking, till and membership systems.
* Provide up-to-date information on centre facilities, classes and promotions.
* Maintain a tidy, inviting reception area and ensure high standards of presentation.
Teamwork & Operational Support
* Work as part of a collaborative, multi-skilled team.
* Support the delivery of events and activities within the centre.
* Follow Freedom Leisure's policies on safeguarding, health & safety and customer care.
* Participate in relevant training and ongoing professional development.
Hours
Hours: 10.5 hours a week - Monday to Sunday (rota basis)
Requirements
* Passionate about delivering outstanding customer service.
* Comfortable using till systems and handling cash/card payments.
* Able to multitask and remain calm in a busy environment.
* A proactive, flexible and reliable team player.
Desirable Skills & Experience
* Previous experience in a customer-facing role in leisure, fitness or community service settings.
* Hospitality or Retail experience delivering customer excellence.
Benefits
* My Staff Shop, our staff benefit scheme with discounts on cinema tickets, travel bookings, high street e-vouchers, gift cards, days out and leisure activities.
* Discounted Staff membership (including family members).
* Incremental holidays.
* Employee Assistance Programme - 24/7 confidential counselling.
* Company pension and other insurance/saving schemes.
* Financial advice; Cycle-to-work and Car Leasing schemes (salaried staff).
* Fully funded training and career progression opportunities.
Closing date: 31st October 2025
Salary: Up to £6,684 per annum
Freedom Leisure is proud to be an equal opportunities employer. We are committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults, and we expect all staff and volunteers to share this commitment.
#J-18808-Ljbffr