We have an exciting opportunity for an Onsite IT Support Technician to work for our reputable client based in the Hayes area.
MFK Recruitment has successfully recruited 33 candidates for this client within the past 5 years, 25 are still with the company too! They retain their staff due to the excellent culture and progression opportunities.
As the Onsite IT Support Technician, you will be working closely with the IT Team Lead ensuring the day-to-day IT operations run smoothly and effectively, managing incidents and customer requests from receipt to resolution and closure.
If you are looking for a role where you can learn new technologies and utilise your current skills, then this is certainly the role for you! This Onsite IT Support Technician role comes with genuine progression, my client is extremely interested in candidates who are looking to learn and progress.
This is an On-Site role working for our client within the Education sector. The successful candidate will need to have a vehicle as they will be traveling to 3 different Education sites, all within a few miles of each other.
Onsite IT Support Technician - primary responsibilities therefore include:
1. To manage incidents and customer requests from receipt to resolution and closure
2. To ensure service level agreement standards are met
3. To maintain high levels of customer satisfaction
4. To promptly complete any admin paperwork and do...