The Role The purpose of this role is to support the Global Fund Development Team with the day-to-day smooth running of activity and operations. The role holder will offer administrative support in relation to operations, communications, events, meetings, and travel. It will also offer ad-hoc project and campaign support, and administrative support to the Director of Fund Development in their leadership of the Global FD Operations team. The Key Responsibilities FD Team Support 1. Managing the team inbox and co-ordinating timely response to incoming queries 2. Updating the donor database and supporting the FD Ops team with Database administration and data cleansing 3. Providing support for planning and delivery of in-person and online global events 4. Scheduling & minuting meetings, including managing room bookings 5. Managing team outlook calendars and maintaining SharePoint site 6. Engaging suppliers and submitting invoices 7. Coordinating and executing team Finance Administration 8. Supporting onboarding and induction process for new team members 9. Organising team meetings and social events 10. General office coordination (e.g. mail, stationary, supplies, marketing collateral etc) 11. Supporting other ad hoc tasks and activities as required Administrative Assistance to Director of Fund Development 1. Managing diary and appointments 2. Booking travel and accommodation for FD Director and other global team members 3. Manage the monthly credit card expense claims 4. Drafting and sending letters and emails on behalf of the Director 5. Liaising with other departments and supporting cross-team problem solving 6. Preparing and formatting PowerPoint presentations The Ideal Candidate • Experience of data processing & data management in a CRM (or similar system) • Experience of managing and co-ordinating customer/client/donor communications and queries • Ability to operate as a competent professional with minimum supervision • Excellent interpersonal skills • Tactful, discreet, and diplomatic • Organised with an attention to detail • Strong in written and verbal communication • Solid numerical skills • Good knowledge of Microsoft Office programs, including Word, Excel, PowerPoint and Outlook • Hard working, diligent, resilient, flexible, and adaptable • Commitment to the vision and mission of the organisation