Overview
The Brent Children Clinical Services Unit has an exciting opportunity for a dynamic person with an eye for detail to support our Specialist Children Services. You will join the forward thinking and innovative Children Therapy Teams (Paediatric SLT, OT and Physiotherapy) and the Child Development Service, in Brent. We are seeking a proactive individual with a good understanding of using databases, Excel and clinical systems such as EMIS, to input information and generate reports and ensure the caseloads and waiting lists are kept up to date. This will include supporting the teams with validating data sent by the CLCH Business Team. You will be motivated and innovative and keen to support all teams to deliver quality family centred care where children are at the heart of the work we do. This will include supporting a wide range of clinical staff in managing waiting lists and booking appointments in a timely manner and as per service targets as well as sharing reports with relevant external partners. You will be supported and will work closely with the Therapy Team Leads and Therapy Clinical Leads.
Previous candidates need not reply
Responsibilities
* Take responsibility for booking clinics, processing new referrals, updating waiting lists and communicating appointment related information to patients/parents/carers.
* Support the day-to-day running of the office.
* Input information and generate reports; ensure caseloads and waiting lists are up to date.
* Assist teams with validating data sent by the CLCH Business Team and share reports with relevant external partners.
* Support a wide range of clinical staff in managing waiting lists and booking appointments in a timely manner and as per service targets.
* Support the teams within the Brent Specialist Children Services, including the following services: Children\'s Speech and Language Therapy, Children\'s Physiotherapy, Children\'s Occupational Therapy and the Child Development Service (Community Paediatrics).
Qualifications
* Previous NHS admin experience desirable.
* Good understanding of databases, Excel and clinical systems such as EMIS.
* Ability to input information, generate reports and maintain up-to-date waiting lists.
Benefits
* A comprehensive induction into the community service followed by a local induction to introduce you to the role.
* Car lease scheme (only available for Band 5 and up).
* Flexible working options.
* Annual travel card loan.
* Training, support and development in your career.
* For more benefits, please visit the pay and benefits page of the organisation: https://www.clch.nhs.uk/job/pay-and-benefits
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