HELPDESK COORDINATOR
Salary: £31,575.05 per annum
Working Hours: Full Time Permanent, Part Time, 40 hours per week between the hours of 8am and 5pm
Location: Hinkley Point C, Bridgwater, TA5 1UD
G4S Facilities Management are recruiting a Helpdesk Coordinator, full-time to operate the Service Desk across HPC main and additional sites and co-ordinate administrative activities to ensure a smooth running of the Desk.
Key Responsibilities
* Manage all Service desk and calls.
* Liaise with the hard services team to appoint reactive and PPM tasks.
* Assist with contractors reports, uploading completion dates to CAFM system.
* Generate Service desk reports.
* Liaise with suppliers to obtain quotes for consumables and project work.
* Collate, update and maintain consumables/Facilities materials inventory.
* Collate all meter readings/waste transfers & upload to CAFM system.
* General administration duties
Essential Criteria:
* Excellent organizational skills.
* Excellent communication, both verbal and written.
* Can work flexibly to meet deadlines, effectively balancing multiple priorities
Benefits
While working for G4S, you are entitled to a number of benefits and offers from G4S partners and other organisations, from employee assistance provided through WeCare, to RAC cover and so much more, including the below;
* Progression, training and development catered to you
* Charity Work - 1 Volunteering day
* Uniform Provided
* Annual leave entitlement – 25 days plus bank holidays Pro Rata
* Charity work- Match-IT and Payroll Giving
* Refer A Friend incentives
* Company pension scheme with employer contributions.
* G4S Life Assurance Scheme.
* Subsidised healthcare plan.
* Confidential Counselling Services
* 24/7 support specialising in health and medical
* Discounts on high street shops and brands including several leading high street brands, retailers and travel suppliers.
G4S is committed to Inclusion and Diversity. We welcome applications from all suitably qualified candidates, regardless of their race, gender, disability, religion/belief, sexual orientation, or age. We are also committed to offering applicants with a disability an interview if they meet the minimum requirements for the role.
Please contact our recruitment team at to discuss any access needs, reasonable adjustments or additional support that may be required at any point during the recruitment process.
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