The Oracle Cloud HCM Development Center of Excellence is currently recruiting for a senior HCM Product Advisor role focused on ensuring the success of Oracle’s HCM Cloud implementations. This position bridges technical product expertise, best practice evangelism, and customer-facing advisory activities. You will join a collaborative team trusted by leading enterprises across the UK where you will often interface directly with senior stakeholders and large enterprise clients and have access to Oracle’s world-class professional development resources.
What we are looking for
1. Extensive Oracle Cloud HCM knowledge
2. Experience working and advising public sector customers in UK
3. Oracle Cloud HCM implementation experience is a must
4. Oracle Cloud HCM Expertise: Strong functional HR knowledge
5. Implementation Support: Advise customers and partners on effective Cloud HCM deployment, guiding them through critical project phases. Conduct milestone reviews and generate actionable reports on project status and recommendations.
6. Post-Implementation Support: Help transition customers to steady-state (business as usual) operations post-implementation, facilitating sustained adoption.
7. Customer Success: Drive strategies that improve adoption and ensure successful outcomes. Foster customer advocacy by maximizing satisfaction and reference-ability after go-live.
8. Best Practice Development: Produce high-value materials (white papers, how-to guides, case studies) showcasing optimised product usage.
9. Evangelism & Communication: Promote Cloud HCM best practices internally and externally. Build and sustain strong working relationships with Product Development and Operations.
Career Level - IC5