End User Sales Specialist at Wavenet
Wavenet is a managed services provider specialising in cybersecurity, communications, and connectivity solutions that evolve alongside our customers’ businesses. Since our inception in 2000, we have dedicated ourselves to keeping businesses connected and focused on future needs. We continuously stay ahead of the technology curve, ensuring our customers can trust that we are committed to making their business future‑ready.
Job Description
We are excited to welcome a results‑oriented End User Sales Specialist to our dynamic Specialist Sales Team! With over 4,000 customers in our Mid‑Market sector across various industries and partnerships with leading IT and cybersecurity brands, this is a fantastic opportunity for those eager to advance their sales careers.
What We’re Looking For
* A customer‑focused individual with the natural ability to build trusting relationships by delivering solid advice and top‑notch service.
* A proactive approach, as a significant part of your role will involve reaching out to existing customers to encourage them to purchase end‑user hardware through our innovative solutions.
* Strong problem‑solving skills to handle incoming inquiries, customer queries, and resolve issues effectively.
* A knack for advising customers on the best hardware and licensing applications while keeping an eye on achieving sales targets.
Responsibilities
* Meet and exceed monthly sales targets to drive business success.
* Engage customers to identify needs for additional products and services.
* Develop trust and rapport with clients for lasting partnerships.
* Address inquiries and provide timely quotations.
* Share feedback and identify sales opportunities with specialists.
* Maintain accurate customer interaction records.
* Contribute ideas on new products and follow up promptly.
* Ensure accurate sales order preparation.
* Keep informed on tech trends to communicate benefits to customers.
Qualifications
* Proven success in a targeted sales environment.
* Experience in an IT setting or relevant IT qualification.
* Background in a customer‑centric role.
* Commitment to service excellence and creating a first‑class customer service experience.
* Excellent administrative abilities to manage tasks efficiently.
Benefits
* Comprehensive training on our products and services, and internal systems.
* Ongoing coaching and mentoring to develop your sales skills further.
* A supportive, inclusive environment where teamwork thrives and every contribution is valued.
* Competitive starting annual leave allowance.
* Private medical coverage, discounted health plans, eye care scheme, and extensive wellbeing programs.
* Additional day of annual leave each year, up to a maximum of 28 days.
Ready to join the UK’s largest managed service provider? Apply today or contact our friendly Talent Acquisition Team at Natilla.Turner@wavenet.co.uk for more information.
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