Salary: £40,000 - 42,500 per year Requirements: Strong, demonstrable IT support experience, particularly with Microsoft 365, Intune, Outlook, Teams, OneDrive, SharePoint, Word, and Excel Good working knowledge of iPhones and Apple Business Manager Experience working in a corporate IT support environment (3 years) Ability to quickly learn and adapt to new systems and technologies Excellent communication skills, both in person and across email, Teams, and phone Logical, organised approach with the ability to prioritise competing demands Collaborative mindset with a positive, motivated attitude Desirable experience includes: Salesforce CRM ERP systems Project management or involvement in IT projects Responsibilities: Providing user support via a ticketing system (Topdesk, moving to Jira Service Management) across a range of applications including Microsoft 365, Salesforce, and JD Edwards Installing, configuring, and maintaining computer hardware, operating systems, and business applications Setting up and managing iPhones and iOS applications using Intune and Apple Business Manager Supporting the rollout of new systems, software, and digital tools Maintaining company hardware such as printers, video conferencing equipment, and CCTV systems Administering and supporting Windows operating systems and iOS devices Delivering end-user training where required Ensuring IT assets are disposed of in line with WEEE regulations Working closely with suppliers to procure hardware and software Liaising with third-party support providers Contributing to digital transformation initiatives, including EDI implementation and project-based work Technologies: CRM ERP Excel Hardware Support JIRA Microsoft 365 Salesforce SharePoint Windows iOS Office 365 More: We are a well-established, global organisation with over 5,000 employees worldwide and a strong UK presence. Our office is based in Sutton, Surrey, where we foster a supportive environment with opportunities to get involved in transformation projects and develop your skills. We offer a competitive benefits package and a hybrid working model after training, allowing for 4 days in the office and 1 day from home. Join us and be at the heart of our businesss digital journey! last updated 4 week of 2026