We are seeking a friendly and enthusiastic receptionist to join our front-of-house team at our Hawkedon surgery. You will be the first point of contact for clients and the public both on the telephone and in person, demonstrating a professional and knowledgeable impression to promote the Practice.
Why join us?
We are a two-site group, with this role based in Hawkedon, Bury St Edmunds. We pride ourselves on our fantastic team, who work together collaboratively to achieve an excellent standard of care.
More about you
Successful candidates will be approachable, courteous, have good organisational skills, an excellent telephone manner, and problem-solving abilities. You will be able to work well as part of a team as well as independently, with the ability to work well under pressure. Previous experience within the veterinary industry is ideal but not essential.
Your shift pattern
This is a part-time role, working 30 hours over a 5-day week, from 8 am to 2 pm. You will also be required to participate in a Saturday morning rota for our Homefield Road branch in Haverhill, from 8:30 am to 2 pm. This is a fixed-term contract until October 2026.
Benefits include:
* 6.6 weeks of annual leave
* Additional annual leave for your birthday, added to your holiday allowance
* Enhanced family-friendly policies, including maternity, paternity, adoption, shared parental, and surrogacy pay
* Cycle to work scheme
* Employee wellbeing initiatives
* Non-accidental injury support
* Learning and development opportunities via the IVC Evidensia Academy
* Pawsome Benefits - reward gateway offering discounts and cashback with hundreds of retailers
* Pension scheme
* Discounted staff pet care
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