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Customer service agent - remote/hybrid/office based

Milton Keynes
Planet Pharma
Customer service agent
Posted: 21h ago
Offer description

Administrative Assistant (Hybrid, 6-Month Contract) Location: Milton Keynes (Hybrid – 2 days in-office)
Contract Type: Temporary (6 Months with high chance of extension)
Start Date: ASAP


Are you a detail-oriented and proactive professional with a passion for providing exceptional administrative and customer service support? We are seeking a dynamic Administrative Assistant to join a leading organization in the Pharmaceutical Industry sector.

In this fast-paced and supportive team environment, you will be the first point of contact for customer enquiries, order processing, and general administrative duties. This is a hybrid role offering a great balance of in-office collaboration and remote flexibility.

Manage and respond to incoming customer service and business enquiries
Accurately process customer orders using systems like SAP
Handle complaints, credits, returns, and general customer queries
Liaise with logistics and finance teams to ensure seamless service delivery
Assist with reporting, meeting preparation, and various admin projects
Minimum 2 years' experience in customer service or order processing roles
Proficiency in SAP and Microsoft Excel
Immediate start
Flexible hybrid working model
Supportive team culture with room for professional growth

If you would like to discuss this vacancy further or to discuss your career options in confidence, please contact Femi Olubodun via telephone on +44 (0) 2039288387 or email on: folubodun@planet-pharma.Planet Pharma offers a competitive referral scheme so you will be rewarded for your help!

Planet Pharma is an American parented Employment Business/Agency that provides global staffing services with its head-quarters in Chicago and our EMEA regional office located in Central London. We have invested significantly in creating a robust international platform that enables us to work compliantly in 30+ countries with a current network of 2500+ active contractors globally as well as a very strong permanent / direct hire recruitment offering.
Our specialist knowledge and close relationships with our clients and the wider industry really makes us unique in our field. Just recently we were recognized by FORBES as the 17th best professional staffing firm, and have won multiple awards from industry accredited bodies for our commitment to excellence and service delivery. Regulatory Affairs, Pharmacovigilance, QA, QC, Submissions experts, Clinical development, Quality, Biostatistics, and Medical Affairs / Writing.

We welcome applications from all suitably qualified candidates regardless of their race, sex, disability, religion/belief, sexual orientation or age.

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