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Showroom coordinator

London
Coordinator
£30,000 - £32,000 a year
Posted: 12h ago
Offer description

Reporting to the Showroom Manager, you will be part of the Showroom team, as the Showroom Coordinator, you will be a team player who contributes to our clients dynamic environment and be responsible for supporting the execution of the Showroom strategies. Your responsibilities include- * Student and customer related marketing and sales activities * Advise of best solutions available to showroom customers & students with good knowledge of products * Working with the other showroom team members with external projects * Assisting event/fair/display organisation and promotion * Marketing and sales of products to showroom customers * Assisting to miscellaneous admin tasks. * Internal reporting Requirements of the role- * While experience in textile and fashion industry is a plus, it’s not essential * A marketing and fashion qualification would be an advantage, but not a must. * Must be competent in Microsoft Office Suite including, Excel, Word and PowerPoint * Must be very organised with the ability to multitask and balance departmental needs through communication and organisational skills * Good strong interpersonal skills with excellent verbal and written communication skills * Confident in communication with a proactive approach and strong problem-solving attitude * Creative thinker with a strong willingness to learn, attention to detail and accuracy skills Customer Service Excellence * Warm, approachable demeanour with a genuine desire to help. * Active listening to understand customer needs and preferences. * Patience and empathy, especially when handling complaints or indecision. Communication Skills * Clear and confident verbal communication. * Ability to explain product features and benefits persuasively. * Non-verbal cues—like eye contact and body language—that build trust. Product Knowledge & Presentation * Strong understanding of the products on display. * Ability to demonstrate or explain how products work or fit into a customer’s lifestyle. * Visual merchandising skills to keep the showroom appealing and organized. Organisation & Attention to Detail * Keeping displays tidy, stock levels accurate, and promotional materials up to date. * Managing inventory, restocking, and reporting discrepancies. Sales & Persuasion * Understanding customer motivations and gently guiding them toward a purchase. * Upselling or cross-selling without being pushy

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