JOB DESCRIPTION We are currently seeking a Senior Administrator to join our thriving team at Anglian Home Improvements, a leading provider of home improvement solutions. As a Senior Administrator, you will be responsible for key administration functions within the region, covering a wide range of administration duties. We're looking for a detail-oriented and highly organised individual with the ability to delegate and manage the team with positivity. Key Responsibilities: To work closely with the Customer Operations Manager, Senior Installation Manager and Regional Operations Manager to support the depot/region. Provide administrative support to the Senior Management Team as required, including stock management. To be responsible for the administration of the recruitment process Keep accurate records, monitor and report on employee’s absence and holidays. Process pay on a weekly basis for self-employed staff To take minutes at meetings and produce letters as required. Varied financial tasks Complaints management On an adhoc basis you may be required to fulfil certain duties on behalf of the Customer Operations Manager and Regional Operations Manager as directed. Key Skills: Excellent communication and interpersonal skills. Strong organisational abilities with a keen attention to detail. Ability to manage multiple tasks and prioritise effectively. Proficiency in Microsoft Office suite (Word, Excel, Outlook). Familiarity with customer relationship management (CRM) software is advantageous. Benefit Package: Competitive salary Pension 31 days holiday, increasing with service, plus have your birthday off Paid time off annually to volunteer Comprehensive health & well-being benefits, heavily discounted gym memberships and free access to mental health first aiders Heavily discounted group discount scheme on all products Group Perks and freebies on days out, cinema, theatre, eating in and out, mobile phones, food shopping and most major high street retailers Opportunity to work with a forward-thinking and supportive team Career development and continuous learning opportunities Ready to make a difference in the home improvement industry? Join us and be a part of transforming homes and improving lives. We're excited to welcome dedicated individuals to our team! Our Company is committed to monitoring & aligning its Policies with up-to-date Government guidance on reducing the spread of respiratory infections in the workplace. Through the Company’s value of “Succeed Together” we are committed to Equality, Diversity and Inclusion. We recruit the ‘best person for the job’ regardless of any protected characteristics as defined by the Equality Act 2010 creating an inclusive working environment and culture for our employees.