Contracts Manager
About the Opportunity:
We are working with a leading property services provider delivering essential maintenance and refurbishment works across the social housing sector. With an established presence across the Midlands, the organisation supports a large and diverse client base, maintaining thousands of homes and ensuring residents live in safe, compliant, and well-maintained environments.
Position: Contracts Manager
Location: West Midlands
Salary: Up to 61,000 per annum + 5,000 car allowance + package
Contract Type: Permanent
Start date: Immediately available
The Role:
An opportunity has arisen for an experienced Contracts Manager to lead the delivery of multiple housing maintenance contracts. You will be responsible for driving operational performance, ensuring compliance, and delivering high-quality services across reactive, planned, and disrepair works.
Key Responsibilities:
* Lead the delivery of multiple repairs and maintenance contracts
* Manage operatives and subcontractors to achieve KPIs and service standards
* Build and maintain strong relationships with clients, residents, and stakeholders
* Oversee contract performance, financial outcomes, and customer satisfaction
* Ensure compliance with Health & Safety legislation and regulatory standards
* Monitor quality through site inspections and performance reviews
* Manage resources, workflow, and programming efficiently
* Oversee variations, valuations, and financial reporting
* Support commercial forecasting and profitability reviews
* Lead, mentor, and develop operational teams
About You:
* Proven experience as a Contracts Manager or Project Manager within social housing or property maintenance
* Strong technical understanding of repairs and maintenance operations
* Experience managing budgets, KPIs, and multi-disciplinary teams
* Knowledge of Health & Safety and compliance standards (IOSH/SMSTS/CSCS desirable)
* Strong leadership, organisational, and communication skill
* IT literate with experience using management and reporting systems
* Full UK driving licence and willingness to travel
* DBS
Why Apply:
This is an excellent opportunity to join a well-established organisation delivering essential services within the housing sector. The role offers long-term stability, meaningful work, and the chance to progress within a business that values professional development and internal growth.
To apply, please send across your updated CV.
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