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Employee support assistant

Permanent
Alzheimers Society
Support assistant
Posted: 28 April
Offer description

About The Role

We are currently recruiting a passionate and hard-working individual to help make a positive difference and provide first-class support to our Alzheimer's Society staff. Our Employee Support Assistant is part of our People Operations team and the first point of contact for Alzheimer’s Society employees requiring support with systems and processes that are part of working for the society, from joining to leaving.

We provide advice and guidance on policies and processes, making things easier and clearer for everyone as we deliver our work for people affected by dementia.

This role ensures that we are safeguarding our employees, volunteers, those who engage with our services and the organisation through a strong emphasis on compliance.

Duties and responsibilities:

1. Process and monitor Criminal Record Checks for our employees and contractors.
2. Process employee changes, following relevant procedures.
3. Update and enter information on various systems, ensuring a high level of data quality is maintained.
4. Monitor data reports and ensure compliance with key processes.
5. Work collaboratively with our wider teams, including our Talent Acquisition, People Partnering, IT, and Payroll.
6. Signposting employees and managers to relevant policies and information.
7. Comply with data protection regulations.
8. Undertake other duties or projects commensurate with the nature and grade of this post as required.

About you:

9. Be able to always deliver first-class customer service, understanding that Alzheimer’s Society employees are the customers of our team.
10. Have a keen eye for detail with previous experience in an administration role.
11. Be comfortable working in a collaborative team, looking to share ideas and ways to improve our processes.
12. Be comfortable using Microsoft Office software such as Word and Excel, as well as other bespoke IT packages.
13. Understand the sensitive nature of data that we deal with and, as such, adhere to a strict level of confidentiality.
14. Be organised and able to structure your workload according to deadline requirements.
15. Be comfortable working within a culture of inclusion and collaboration.

Interviews are provisionally scheduled to take place WC 11th May via MS Teams

About You

About Alzheimer's Society

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