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OMC Motor Group is one of the UK's oldest family-owned Ford Dealerships, founded in 1907. They began selling Fords in 1911 and now also offer Kia vehicles. OMC provides a wide range of services including servicing, parts, repairs, and quality used cars. They have a dedicated Commercial Vehicles showroom.
Role Description
This is a full-time on-site Service Advisor role located in Oldham. The Service Advisor will be responsible for ensuring customer satisfaction, providing customer-focused service, handling customer inquiries, and communicating effectively. The role will involve aftersales services and maintaining high levels of customer service.
Qualifications
* Customer Satisfaction, Customer-focused Service, and Customer Service skills
* Ability to prioritize and multitask in a fast-paced environment
* Previous experience in a similar role is a plus
* Knowledge of automotive services and products is beneficial
* High school diploma or equivalent
Experience
Candidates will need at least 2 years motor trade experience, ideally within a dealership setting. This is a fast paced environment with approx. 10 customers each day.
Seniority level
* Seniority level
Entry level
Employment type
* Employment type
Full-time
* Industries
Motor Vehicle Manufacturing
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