Deputy Ticketing & Sales Manager (Maternity Cover 14 Month FTC)
Department: Marketing & Communications, Ticketing & Sales
Reporting to: Ticketing and Sales Manager, Head of Marketing and Communications
Role Summary: As Deputy Ticketing & Sales Manager (Maternity Cover), you’ll play a vital part in the smooth, day‑to‑day operation of our busy Box Office, working closely with the Ticketing & Sales Manager to deliver smart, innovative strategies that boost income, grow audiences, and elevate our sales initiatives, including Memberships and secondary spend opportunities.
You’ll lead and inspire a team of five Ticketing & Sales Assistants, championing exceptional customer service at every touchpoint while driving revenue, loyalty, and long‑term engagement. With a sharp eye for accuracy and compliance, you’ll also ensure our database remains clean, efficient, and fully GDPR‑aligned. This is a fantastic opportunity for someone who loves delivering great experiences, thrives in a fast-paced environment, and wants to support the future of how audiences connect with our organisation.
Role summary
Main duties:
1. Responsible for the day to day management of the Box Office.
2. Oversee the relationship with Ticketing Partner, Spektrix and the continual development of ...