South Warwickshire University NHS Foundation Trust
Pharmacy Administrative Officer - Bank
The closing date is 25 May 2026
We are pleased to offer this exciting opportunity to join the Pharmacy Department at South Warwickshire University NHS Foundation Trust to support our Pharmacy administration team via our staffing bank.
This is an opportunity to work flexibly to support weekend pharmacy reception cover where you will receive and book in prescriptions, take card payments and answer telephone and face‑to‑face enquiries. There is also an opportunity to support flexibly on weekdays with the timely processing of invoice verification and will support the department as a whole to include answering the telephone, filing, and copying, printing, and general office administrative tasks.
Job responsibilities
* Managed by the Pharmacy Operations Manager.
* Works with other clerical staff within Pharmacy.
* Liaises with other Pharmacy professional, technical and assistant staff.
* Co‑operates with other health care staff throughout the Trust.
* Provides customer service to visitors to the Pharmacy department.
* To process purchase documents on the WELLSKY computer system in accordance with standing financial instructions.
* To identify and document non‑compliance with regional contracts and local purchase deals and to notify discrepancies as appropriate.
* To receive and distribute incoming mail for all staff.
* To receive and respond to enquiries from colleagues and external suppliers on the telephone and via email, escalating to supervisor as appropriate.
* To provide secretarial support, filing, database management and photocopying for Pharmacy staff as required.
* To undertake reception duties for all visitors to the main Pharmacy.
* To raise requisitions on the Estates department for maintenance and monitor progress as necessary.
* To follow up on any outstanding invoices in a timely manner, keeping senior staff informed of progress.
* To maintain the Pharmacy document archives in a neat, orderly and safe fashion to ensure that any document is readily retrievable.
* To assist with homecare enquiries and escalates to the appropriate person.
* To assist in the booking out of the aseptic manufactured products on the WELLSKY computer system.
* Managing senior staff diaries and booking meetings as required.
* To check department stationery stock levels and re‑order low items as necessary.
* To ensure any issues with suppliers and stock are flagged to senior staff as a priority.
* Any other duties as required by the Pharmacy Operations Manager in accordance with this grade of post.
Qualifications
* GCSE or equivalent English and mathematics.
* RSA level II or equivalent.
Experience
* Previous experience of dealing with suppliers.
* Previous work in an office environment.
* Previous experience of dealing with the public.
* Previous experience of computerised stock control and invoicing.
Skills
* Computer literate – familiar with MS Office.
* Able to use e‑mail and Internet.
* Good command of written and oral English language.
* Able to plan daily tasks, prioritising as necessary.
Personal Qualities
* Able to create a rapport.
* Presentable appearance.
* Ability to work alone, with a supervisor available for support as required.
* Ability to work as part of a team.
* Accurate and observant.
Other
* Able to use a VDU.
* Willing to assist out of normal hours if asked (e.g., major incident, stock taking etc).
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
South Warwickshire University NHS Foundation Trust
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