The opportunity We have an opportunity for an Infrastructure Engineer (FTC) to join us on the exciting and rewarding path we are taking here at Castle Trust Bank. We pride ourselves in being a fintech challenger bank, providing specialist property mortgages, retail finance lending and savings accounts to a variety of customers. Joining our highly skilled and customer focused team, you will play an important role in managing the organisation’s infrastructure covering technical leadership, proactive administration and playing a pivotal role in the delivery of new projects. You will provide 3rd line support across both Wintel and Linux server environments, as well as manage cloud infrastructure across multiple public platforms. In this fast-paced role, you’ll be responsible for project and BAU workloads, independently and collaboratively, adapting to evolving technology and customer requirements. You’ll act as a key technical escalation point and lead during incident resolution, communicate complex technical concepts clearly, and create concise documentation. A commitment to continuous learning, problem-solving, and strong judgement is essential. Participation in the IT on-call rota (24x7x365) is a requirement of this role. The role is based at our Basingstoke office with hybrid working available (a minimum of 3 days per week in the office). Please note this is a fixed-term opportunity for 3-6 months. What we are looking for in you… From a technical perspective: Essential Detailed understanding of the Windows Server, Linux and desktop operating systems. Strong knowledge in Core Services – Active Directory, EntraID, File Services, DNS, DHCP, GPO’s, PKI etc Comprehensive understanding of M365 and InTune Strong understanding of Private/Public clouds, such as Hyper-V, Azure, AWS and GCP Comfortable with PowerShell scripting Knowledge & experience of vulnerability management tooling such as Qualys Knowledge of networking, TCP/IP, LAN/WAN, VPN, Routers, Switches and Firewalls Desirable Packaging and deploying applications What is also important to us is you are highly organised and task-driven with the ability to drive solutions whilst maintaining technical rigour, whilst working well under pressure and in an agile environment. You will be customer and service focused with strong communication skills to enable to you to collaborate, engage and influence colleagues and senior stakeholders. You will need to be a team player whilst being pragmatic and able to work well from your own initiative. You will also have a strong ethos on change control and service introduction. If you have a degree in Computer Science (or equivalent), and/or qualifications in ITIL (foundation), Azure Fundamentals (AZ-900) – this would be highly advantageous. What’s in it for you… As well as a competitive salary, we offer an annual performance related bonus based on individual and company performance. In addition, a generous contributory pension scheme through Hargreaves Lansdown, life assurance, 25 days annual leave (plus bank holidays on top) with the option to buy/sell up to 5 additional days (terms apply). In addition, you will receive an extra day paid annual leave for Volunteering. Wellbeing is also high on our agenda, and we offer private healthcare through Bupa. In addition, all colleagues have free access to TELUS Health EAP to support their health and wellbeing. We also offer free eye test vouchers and discounted gym membership, and if that’s not enough, we also offer season ticket travel loans (if applicable). Caught your attention? If so, we’d love to talk to you and tell you more about what it’s like to work at Castle Trust Bank – The Place To Work! Castle Trust Bank is an equal opportunity employer where we celebrate diversity and are committed to creating an inclusive environment for all our colleagues to thrive. We welcome applications from all and will not discriminate against any status/characteristic protected by law and will always base our decisions on merit. Please note that visa sponsorship cannot be provided for this role and applicants should have the right to work in the UK. We are proud to support people with disabilities and are committed to be a Disability Confident employer. If you are a person with a disability and meet the minimum criteria for the role you will be offered an interview. Should you require any reasonable adjustment to support you in your application for one of our opportunities, please contact talent@castletrust.co.uk Check out our careers page: https://www.castletrust.co.uk/careers/who-we-are