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Ramp and baggage services agent

Birmingham (West Midlands)
Swissport
Service
Posted: 11 July
Offer description

Overview

Ramp & Baggage Agent

Location: Birmingham International Airport

Contract Type: Fixed Term until 31st October 2025

Hours: 30 hours per week, between Monday – Sunday (must be fully flexible and work any 5 out of 7 days)

A UK Manual Driving Licence is required for this role.

Salary: £12.41 per hour

About the Company:

Swissport is an award winning, leading provider of ground and air cargo services, dedicated to delivering efficient and reliable solutions to airlines and airports worldwide.

About the Role:

In this role, you will play a crucial role in ensuring the safe and efficient handling of aircraft, passengers, and cargo.


Responsibilities

Key Responsibilities:

* Safely and efficiently load and unload baggage, cargo, and mail from aircraft.
* Marshal aircraft to and from gates, ensuring safe and precise positioning.
* Operate ground service equipment, such as tugs, belt loaders, and baggage carts, in a safe and responsible manner.
* Perform aircraft servicing tasks, including cabin cleaning, lavatory servicing, and water replenishment.
* Adhere to all safety and security procedures, including aircraft marshalling signals and hazardous material handling guidelines.
* Provide exceptional customer service to passengers and airline partners.
* Ensure deployment of the environmental processes and procedures. Referring to the QHSE Manual.


Qualifications

Qualifications:

* Previous experience in a similar role is preferred but not required.
* Ability to work in a fast-paced and physically demanding environment.
* Excellent communication and teamwork skills.
* Flexibility to work a variety of shifts, including weekends, evenings, and holidays.
* Must possess a valid FULL UK MANUAL driver's license and be able to pass a background check

Benefits:

* Access to Employee Assistance Programme and wellness initiatives.
* Comprehensive training and development programmes.
* Free onsite parking whilst at work
* Employee discounts on travel and retail products.
* Retirement savings plan with employer contributions.
* Career advancement opportunities within the aviation industry.

Join Swissport and become part of a dynamic team dedicated to delivering excellence in customer service and aviation operations. Whether you're seeking a flexible part-time role or a career with potential for growth, we encourage you to apply today and embark on a rewarding journey in the aviation industry!

Swissport is an equal opportunity employer committed to diversity and inclusion in the workplace.

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