Tenancy Specialist needed in Norwich This is a temporary contract initially paying £19.24ph PAYE The reference number is: 000A 9D70 / 1 The successful candidate will be responsible for reviewing all new ASB reports and will prioritise these according to the risk. The Tenancy Specialist Triage Officer will provide expert advice to the contact centre on more complex cases, identify and correct errors and gather crucial information from complainants in addition to providing a responsive support service to regional teams. They will be providing contact centre colleagues with advice on how to correctly log and categorise ASB cases, considering thresholds for investigation. If you are interested in the role please apply on our website with your CV, alternatively you can email your CV to Kirsty@essentialemploy.co.uk quoting the reference number. Essential Employment is acting as an Employment Business in relation to this vacancy. Essential Employment is an Equal Opportunities Employer. All our roles may be subject to pre-employment checks including references so please be prepared. You can also follow us at Twitter/Facebook/LinkedIn or via our website