A leading provider of IT services is seeking a Head of Global Service Desks to lead a globally recognized operation from their headquarters in Reading. This senior role involves overseeing a 24/7 globally distributed support model, mentoring teams, and enhancing service delivery across five strategic service desk centers. The ideal candidate will possess strong leadership skills and a minimum of 7 years in IT Service Management, with proven experience in running large operations. Join us to drive innovation and continuous improvement in a dynamic environment.
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