Job title: Account Manager/ Commercial Broker
Location: Glasgow
Purpose of Role
Lawes Consulting Group is supporting a well-regarded brokerage in their search for an account Manager who will deliver comprehensive, day-to-day account management to mid-to-large UK corporate clients within the Property and Casualty – Retail sector. The primary objective of the role is to retain and grow client relationships through consistent delivery of outstanding service.
Responsibilities
* Handle the day-to-day administration of client insurance programmes, supporting Account Executives and New Business teams in servicing, client retention, and growth
* Arrange insurance cover for clients in line with company guidelines and strategic objectives
* Take ownership of renewal processes and policy amendments, ensuring timely and accurate completion
* Source quotations for both new and renewal business
* Produce precise and compliant documentation for both clients and insurers
* Validate policy documents for accuracy before issuing them to clients
* Address and resolve client enquiries and mid-term changes to cover and risk
* Ensure swift and accurate handling of accounting queries
* Identify client exposures and recommend appropriate insurance and risk management strategies alongside the Account Executive or Partner
* Provide necessary management reports and data as required
* Oversee and coordinate international insurance programmes and liaise with global networks where relevant
Day-to-Day
* Managing and servicing client insurance arrangements
* Arranging appropriate insurance cover
* Overseeing renewals and policy updates
* Preparing client and insurer documentation
* Addressing client queries and managing risk changes
* Supplying management reporting and insights
* Coordinating international insurance solutions
Experience
* Proven track record in broking and managing risks for UK corporate clients
* Strong interpersonal and communication abilities
* Commercial insight with the capability to interpret client business needs
* Competence in creating broking proposals and claims assessments
* Commitment to service excellence and continuous improvement
* Effective time management and prioritisation skills
Skills
* Exceptional communicator with strong relationship-building capabilities
* Commercially minded with a practical approach to problem-solving
* Skilled in compiling broking documents and conducting claims evaluations
* Proactive and committed to enhancing service standards
* Well-organised with the ability to manage multiple priorities effectively
If you have the relevant experience or know someone that does, please contact me now on 07458162859 or email us at admin@lawesgroup.co.uk
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