User Researcher – GDS / Government £500pd inside IR35 Jan start Remote We’re looking for an experienced User Researcher to join a high-profile Gov/GDS project. You’ll play a key role in understanding user needs, shaping service design, and ensuring solutions meet accessibility and usability standards. What you’ll do: Plan, conduct and analyse user research across the full product lifecycle Produce clear, actionable insights for multidisciplinary teams Champion user-centred design and align work with GDS standards Collaborate with designers, product managers and technical teams Support usability testing, user journeys, personas and service mapping What you’ll need: Proven experience as a User Researcher within government or GDS-aligned environments Strong knowledge of GDS principles, accessibility and service standards Excellent facilitation, communication and stakeholder skills Ability to work in fast-paced, agile, multidisciplinary teams Please apply for more information