Job Description
About the role
We're looking for a people-focused Customer Service Manager (SM) to lead and inspire our branch team in Chipping Sodbury, Swindon.This role is all about improving lives not sales and targets in our branch and community.
This is a job share opportunity working Monday, Tuesday and Wednesday 8.45am - 5pm plus every other Saturday.
Our CSMs are empowered to make decisions, to enhance their teams performance, but also make a positive impact locally. They must form a deep understanding of the role their branch plays in the community and seek out opportunities to make a difference.
By nurturing their teams, successful CSMs deliver a service that members value. They care how others think and feel about coming to work. Their teams feel they belong, can be themselves and get the support they need to flourish.
Leading by example and being a key advocate of the Societys regional vision will be key requirements.
Benefits include:
* 25 days holiday plus Bank Holidays
* Ability to buy and sell holiday allowance
* Personal pension
* Annual discretionary Success Share scheme
* Maternity, paternity and sharedparental leave
* Extensivewellbeing support
* My Lifestyle retail discounts
Find out more about the fantastic benefits of joining Coventry Building Societyhere
About you
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