Overview
As a Branch Supervisor based in our Chester Branch you'll be responsible for:
Responsibilities
* Supporting the Branch Manager with the day to day running and operations within this branch.
* Building rapport with customers & suppliers, responding to any queries and processing orders.
* Serving customers on the trade counter, offering advice and product knowledge.
* Proactively contacting dormant or lapsed customers to rebuild relationships and identifying opportunities to win back business to grow sales.
* This is a full-time role working 40 hours per week Monday to Friday between 7.30am - 5pm along with Saturday mornings 8am - 12 noon on a rota basis.
* Previous experience in a supervisory or team leader role in a trade or merchant environment.
* A strong sales mindset with the ability to spot opportunities, upsell products and drive growth.
* Excellent customer service and communication skills, with a passion for building lasting client relationships.
* A proactive, hands-on approach with a can-do attitude.
Benefits
* Annual leave (increasing with length of service).
* A generous pension scheme (matched up to 9%).
* Potential to earn bonuses.
* Enhanced maternity/adoption leave and access to a great range of online and high street discounts.
* We also promote positive health and wellbeing by offering free access to healthcare, our YuLife app, our Cycle to Work scheme and more.
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