Senior membership executive

📣 TEMP ROLE: Senior Membership Executive (3 months) – £15.50ph – Hybrid London

I’m recruiting a Senior Membership Executive on a 3‑month temporary contract to support a busy membership team during a period of transition

If you’re experienced in membership operations, confident handling complex queries, and enjoy improving the member journey across digital platforms, this is a great opportunity to step into a senior point‑of‑contact rol

e.
What you’ll be doi

ng:✨ Acting as an escalation point for complex membership quer

ies✨ Supporting acquisition, engagement and retention campai

gns✨ Ensuring smooth onboarding and troubleshooting across digital platfo

rms✨ Maintaining accurate member and payment reco

rds✨ Supporting events, upsell opportunities and member engagement activ

ity✨ Providing guidance to Membership Executives and deputising when nee

ded✨ Contributing insight, data and feedback to improve processes and member experie

nce
What you’ll br

ing:✔ Experience in a high‑volume customer service or membership environ

ment✔ Strong CRM and data management sk

ills✔ Confident communication and stakeholder hand

ling✔ Ability to mentor colleagues and manage priori

ties✔ Comfortable with payments, renewals and reconcilia

tion✔ Proactive, solutions‑focused min

dset
The det

ails:📍 Hybrid London (approx. 3 days in of

fice)⏳ 3‑month temp con

tract💷 £15.50 per

hour🕐 Full‑time, immediate start pref

erred
If you’re available quickly and want a role with variety, responsibility and impact, drop me a message or send your CV for immediate consider