LOCATION: West and East Midlands SHIFT PATTERN: 45 hours/week over 7 days SALARY: Competitive If you require any additional support or adjustments during the recruitment process, please don't hesitate to contact our Recruitment Department at recruitment@abm.com. We're here to help! ROLE OVERVIEW AND PURPOSE The main purpose of this role is to support on a daily basis the Branch Manager across the North east on a range of both Commercial and Retail sites, in the role you will be to required, to respond to our clients’ various needs (such as requests for deep cleaning, carpet cleaning, additional labour), and also provide sickness and holiday cover when required. You will be working in various locations and therefore required to drive a company van to get to them, and your travel time is incorporated in your working hours. KEY RESPONSIBILITIES · Provide operational support across a range of commercial and retail sites · Ensuring the client receives facilities services of the highest quality and support consistency and innovation · Support the Branch Manager with the day-to-day running of the contracts · Nurture client relationships in order developing them for long term partnerships · Recruit, induct and develop talented employees within the business portfolio and to manage performance through appraisals, training and performance management · Identify opportunities for organic growth and new business. · Fostering long term profitable relationships with the client and support the Branch Manager on negotiating client contracts to increase new business opportunities where possible · Provide direction and expertise to the operating area by promoting ABM strategies and best business practices to uphold the Company mission and values · Motivate and support a high performing team to achieve their objective · Carry out any reasonable request by the management team REQUIRED SKILLS AND EXPERIENCE · Ability to work as part of a large regional and small site team · Well organised with attention to detail · Ability to work under own initiative with a proactive outlook · Ability to work unsupervised and take pride in your work · Able to follow instructions and a flexible approach · Experience in a similar multi-site support position · Proven experience of developing relationships · Broad commercial experience. · Experience in identifying new business · Strong communication skills · Excellent client relationship management · Experience working in a standards/compliance environment QUALIFICATIONS · UK Driving License is essential Benefits We’re proud to offer a great range of benefits including: 24/7 GP: Both you and your immediate family can speak to a UK-based GP from the comfort of your own home Mental Health support and Life Event Counseling Get Fit Programme Financial and legal support Cycle to work scheme Access Perks at Work, our innovative employee app where you can find: Perks: discounts, gift cards, cashback, and exclusive offers Life: Search for resources and tools on topics ranging from family and life to health, money and work Support: Online chat or telephone service for urgent support in a crisis For more information about ABM’s benefits, visit our About ABM: ABM (NYSE: ABM) is one of the world’s largest providers of integrated facility, engineering, and infrastructure solutions. Every day, over 100,000 team members deliver essential services that make spaces cleaner, safer, and efficient, enhancing the overall occupant experience. ABM serves a wide range of market sectors including commercial real estate, aviation, mission critical, and manufacturing and distribution. With over $8 billion in annual revenue and a blue-chip client base, ABM delivers innovative technologies and sustainable solutions that enhance facilities and empower clients to achieve their goals. Committed to creating smarter, more connected spaces, ABM is investing in the future to meet evolving challenges and build a healthier, thriving world. ABM: Driving possibility, together. For more information, visit. ABM are committed to employment practices that promote diversity and inclusion in employment regardless of age, disability, gender reassignment, sex, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief. We are proud members of the Armed Forces Covenant Employer Recognition Scheme.