Apprentice - Health and Social Care (Customer Only)
Join to apply for the Apprentice - Health and Social Care (Customer Only) role at Home Group
Overview
Apprentice Level 2 Support Worker
Gateshead, Lobley Hill Road, NE11 0DG
Fixed term Apprenticeship of 15 months duration, full time (37.5 hpw). Core hours are Monday to Friday, 09:00 to 17:00, with flexibility to accommodate customer and service needs on weekends, requiring availability between 07:00 and 21:00.
Salary from £10.00 to £12.21 per hour, plus an industry-recognised qualification that we pay for, and benefits including a health cash plan.
Home, a place where you belong
Responsibilities
* Support our older residents: Help customers aged 65 and over to live comfortably, safely, and independently at Watergate Court.
* Learn on the job: Gain hands-on experience in adult care, working with skilled team members to develop knowledge and confidence.
* Work with a mentor: Receive guidance from a dedicated mentor and report to a Deputy Manager for daily support.
* Get qualified while you work: Complete an industry-recognised Level 2 qualification in Adult Care with support from our apprenticeship provider.
* Ongoing development: Access a tutor, regular learning sessions, and necessary tools and resources.
* Make a difference daily: Assist with daily tasks, provide companionship, and support activities to improve residents’ lives.
Fancy going home each day knowing you helped change our customers’ lives for the better? You’ll be part of a top 10 Great Place to Work in the UK, and our Watergate Court team.
About You
* You are a current or previous customer of Home Group or live in a Home Group property.
* GCSEs in English and maths are ideal, but you will complete these as part of your apprenticeship if needed.
* Good IT skills as we are a high-tech organisation.
* Genuine interest in learning and personal and professional development.
Eligibility – Who qualifies as a Home Group Customer?
* To apply, meet at least one of the following criteria:
o You currently live in a Home Group property (tenant or non-tenant)
o You are currently accessing a Home Group service
o You have accessed a Home Group service within the last five years
o You are part of a Home Group umbrella service
o You are a care leaver aged 16–24
Our team
You’ll join Watergate Court, led by Registered Manager Zeyad Ahmed, with two Deputy Managers, Eileen and Monika. We value teamwork, a friendly culture, and a welcoming environment. We were nominated for the ‘Top Team’ award and strive to excel in our Home Group community.
Job details
* You will work toward a Level 2 qualification over 15 months.
* Many apprentices secure a permanent role with us.
* Based at the service, Monday to Friday 09:00–17:00, with weekend availability and occasional hours 07:00–21:00 to support activities.
* 20% of your working week is allocated for study and support toward your qualification.
* An Enhanced DBS check is required and paid for by us.
What’s in it for you?
* 25 days leave (plus bank holidays and a “me day” to use when you want), plus volunteering time off.
* Health cash plan to cover dental, optical, prescriptions, and more.
* Over 800 discounts on groceries, holidays, and days out; NUS student discount card also covered.
* Supportive wellbeing culture and opportunities to grow with the company.
* Generous pension with life insurance of 3x salary.
Find out more
Click APPLY NOW to see the Health and Social Care Apprentice Job Description and for help to apply. We may close a job early, so apply promptly. For reasonable adjustments during recruitment, contact recruitment@homegroup.org.uk.
Work Location
Gateshead (Watergate House)
Closing Date
* Sep. 25, 11:59 PM
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