Graduate Opportunity - Customer Service & Payroll Support
📍 Bristol City Centre | Full-Time | Hybrid After Probation
Looking to kick-start your career in a professional, fast-growing business environment?
We're partnering with a thriving back-office services provider that supports recruitment firms and temporary workers across the UK. Due to continued growth, they're expanding their Customer Service & Payroll Team - and are looking for a graduate-level candidate who's confident, detail-oriented, and ready to learn.
💬 What You'll Be Doing
This is a great opportunity to gain hands-on experience in payroll operations, compliance, and customer service. You'll be the go-to contact for contractor and agency queries, helping ensure smooth and accurate payroll support.
Key responsibilities include:
Answering inbound queries via phone, email and webchat (approx. 30 calls/week)
Processing data and timesheets, raising invoices
Handling expense submissions and pension-related questions
Supporting payslip queries and understanding deductions
Gaining a full understanding of the payroll process through on-the-job training
🧠 What We're Looking For
Friendly and professional communication style
Strong attention to detail and good organisational skills
Willingness to learn and develop new skills
Comfortable using Microsoft Office (especially Excel)
A team player with a proactive mindset
🎁 What's on Offer
Full-time, Monday to Friday (37.5 hours/week)
6 months of on-site training, followed by hybrid working (up to 2 days WFH)
22 days holiday + bank holidays (rising to 25 with service)
Free access to a small on-site gym
Fun, friendly office culture with regular team events
Prime city-centre location close to shops, cafes and public transport
📩 Apply now if you're a graduate looking for a role where you can grow, learn and build long-term career foundations in a people-focused business.
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website