We are working with a leading business with over 300 employees, now seeking an experienced Credit Controller to join their finance team in Swindon. This is a fast-paced, telephone-based credit control role where you will manage multiple ledgers, reduce debtor balances and play a vital role in the company’s cash flow management. Responsibilities: * Proactively contact customers daily by phone and email regarding outstanding debt * Manage credit control ledgers for multiple sites * Produce weekly debtor reports for senior management * Ensure accurate and up-to-date customer records at all times * Liaise with internal teams to resolve account issues * Minimise debtor days within tight payment terms About the Business: * Handles over £50 million in cash each year * Average order value £400–£500 * Payment terms: mostly pay-on-delivery or next-day payment (nothing over 14 days) * Credit control team of 4 UK controllers 1 overseas specialist Requirements: * Proven experience as a Credit Controller / Accounts Receivable Clerk * Strong telephone collections experience (consumer credit background considered) * Confident communicator with excellent negotiation skills * Accurate, organised, and able to thrive in a high-volume, fast-paced environment * Proficient in Microsoft Excel Benefits: * Salary £26,724 (rising to £30,000 after probation) * Full time office based - 40 hours a week Monday - Friday * 20 days annual leave (plus 8 bank holidays) * Company pension scheme * Life insurance (death in service scheme) * Employee discount platform * Health & wellbeing programme * Free on-site parking This is a permanent, full-time Credit Controller position in Swindon offering career progression, strong team support and excellent company benefits