The role of Multi-Trade Operativewill include:
1. Carrying out construction, fault fixing and maintenance duties in accordance with contract and service specifications
2. Providing accurate and timely information on progress and advice that is easily understood by the customer and ensure accurate daily work records are completed
3. Responding positively to complaints and breakdowns in service delivery to meet customer expectations in accordance with contract and service specifications
4. Resolving problems or set into motion the means of resolution, ensuring customers are kept informed in line with agreed processes and within contract and service specifications
5. Ensuring tools and equipment are maintained in good condition and stocks are replenished as needed, in accordance with the agreed requisition procedures and budgets
Skills and experiences:
6. To ensure full compliance with Building Safety legislation, candidates applying for this role must be qualified to or undertaking NVQ Level 2 in a core subject (carpentry, electrical. If Plumbing Level 3 is required, Unvented - G3 Certificate and Water Regulations (WRAS). As part of the interview process, candidates will be required to bring with them the original certification verifying proof of their qualifications. Copies and CSCS cards will not be accepted.
7. Recent experience of undertaking a similar role
8. Working experience of analysing and diagnosing problems and implementing effective solutions
9. Working knowledge of the application of Health and Safety legislation
10. PC literate and able to use and update computerised systems (including PDA) for work scheduling
11. This role will involve driving on company business. In order to drive a company vehicle, drivers must hold a full valid UK driving licence
About us
We provide in-house repairs and maintenance for a wide range of properties, as part of a not-for-profit organisation. We foster a diverse and inclusive culture. Our customers are at the heart of all we do, and colleagues help make a real difference to people’s lives.
Our Benefits
As part of our commitment to making Sanctuary a great place to work, where your wellbeing is of genuine importance, we have developed an attractive employment package. The package recognises your contribution, supports your physical, mental and financial health and gives you the flexibility to tailor your employee benefits by offering:
12. 25 days annual leave plus public holidays
13. A pension scheme with employer contributions from Sanctuary
14. Life Assurance
15. Employee Advice Service including counselling
16. Cycle to Work scheme
17. Voluntary health plans
18. Employee discounts
19. Wellbeing support and tools
20. Employee recognition scheme
21. Staff Networks, with a shared interest in inclusion, and who provide invaluable support to colleagues
22. £36,095 per annum (rising to £37,994 per annum after 12 months, subject to satisfactory performance)
For more information please
View the job profile (if the link is unavailable please visit the Sanctuary careers website)