Sales Administrator – International Dental Equipment Manufacturer
Location: Crawley (Office-Based)
Salary: £28,000–£30,000 per annum + Bonus Potential
Job Type: Full-Time, Permanent
Join a Global Leader in Dental Innovation
Are you a proactive problem-solver with exceptional organisational skills and a strong customer focus? Do you enjoy working in a fast-paced environment where your attention to detail and ability to manage multiple priorities make a real difference?
Our client is a leading international manufacturer of premium dental equipment, known for innovation, quality, and outstanding customer service. As they continue to grow in the UK market, they are now seeking a confident and capable Sales Administrator to join their supportive team in Crawley.
The Role
This is a key position within the UK team, offering a varied mix of order processing, customer and sales support, and financial administration. Working closely with both the sales and operations teams, you'll play an essential role in ensuring smooth internal processes and a high-quality experience for customers and colleagues alike.
Key Responsibilities:
* Order Processing: Manage incoming orders and coordinate with the warehouse to ensure timely delivery.
* Customer Finance Support: Send payment reminders, respond to account queries, and provide customers with financial details.
* Communication: Act as a liaison between customers, internal teams, and field-based territory managers to maintain efficient operations.
* Problem Solving: Address day-to-day challenges with a solution-focused approach.
* Stock & Returns: Manage consignment stock, handle exchanges and credits, and coordinate stock replenishment with head office.
* Record-Keeping: Maintain accurate records and generate invoices, credit notes, and customer statements as required.
What We’re Looking For
The ideal candidate will be confident, organised, and eager to take ownership of their work. You’ll need to be comfortable with numbers and data, proactive in your communication style, and enjoy working as part of a close-knit team.
Requirements:
* Minimum 2 years’ experience in a sales support or administrative role.
* Strong Excel skills – confident using formulas, filters, and data sorting (pivot tables and VLOOKUP a bonus).
* Familiarity with ERP systems (e.g. Navision) is advantageous, but training can be provided.
* Proficiency in MS Office (Excel, Word, Outlook).
* Excellent attention to detail, with strong organisational and problem-solving skills.
* A positive attitude, with the ability to work independently and support colleagues as needed.
The Package
* Competitive salary of £28,000–£30,000 per annum
* Annual bonus potential (not guaranteed)
* 20 days of annual leave plus company pension
* Full-time, permanent role – office-based in Crawley (no remote working)
This is a fantastic opportunity to join a globally respected brand in a dynamic and supportive team environment. If you’re ready to take the next step in your career with a company that values quality, professionalism, and growth – we’d love to hear from you.