Job Reference SB/IM/NewportWest/A643/STL/0626/CW
Number of Positions: 1
Contract Type: Full Time Permanent
Working Hours: Up to 44 hours worked over any 5 days
Location: Newport
Closing Date: 25/06/2026
Job Category: Store Management
Package
Salary & Hours
* 44 hours per week
Employee Benefits
* Full-time employees receive 28 days of annual leave (inclusive of bank holidays), increasing to 33 days after 5 years of service. Annual leave is pro-rated for part-time or alternative working arrangements.
* Contributable company pension scheme
* 10%store discount at all our retail stores
* Access to our in-house training programmes delivered face-to-face and through our online learning platforms
* MyHB colleague benefits platform with access to:
o Discounts UK wide on retail, leisure, hospitality venues
o Employee Assistance Programme with 24/8 confidential counselling and advice line
o Low cost voluntary insured health cash plans and cancer cover
Job Overview
* Lead the way, every day: Work side-by-side with your management team to keep things running smoothly, from setting daily priorities to helping the team hit our goals with confidence.
* Support that sticks:Whether it's welcoming new starters or coaching seasoned colleagues, you’ll be the go-to for guidance, training, and building skills that last.
* Customers come first (and come back):Help create those brilliant shopping moments by offering advice, spotting ways to improve service, and making sure the team delivers smiles at every turn.
* Keep the standards high, and the store looking sharp: From merchandising magic to compliance and safety, you’ll help make sure the store is a place customers and colleagues love to be.
* Make space for success: Share ideas, spark improvements, and help showcase our products in the best possible way, all while keeping energy high and team spirit even higher.
* Have experience supervising others in a fast-paced retail or hospitality environment
* Be confident supporting colleagues and leading by example on the shop floor
* Demonstrate the following key skills and behaviours:
o Ability to prioritise and organise daily tasks effectively
o A strong focus on delivering great customer service
o Clear and confident communication with both customers and colleagues
o Ability to guide and support others to meet store standards and targets
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