Ready for a fresh opportunity? The Recruitment Bar is partnering with a leading specialist supplier to the construction trade to find talent for their friendly Quality Assurance team! Office-Based Role in Raunds - Your Next Step? We're looking for a proactive and personable individual to provide vital technical product support to depots across the UK and Europe. This role is based in their Raunds office, with core hours Monday to Friday, 08:30 - 17:00, and overtime always available for those looking to boost their earnings. What you'll be doing: * Providing phone and email support to resolve product queries. * Logging and monitoring calls using their QA system, identifying trends to help drive improvements. * Coordinating special product requests and returns. * Supporting the wider QA team with site visit arrangements. The Perks: * Competitive basic rate of £12.37 per hour, rising to £13.60 after 12 weeks. * Generous overtime at time and a half (or +50%). * Long-term rolling temporary contract offering stability. * Be a key part of a team that champions "no call-back quality"! Who we're looking for: You'll have experience in a busy customer contact centre or a customer-facing role. You're a great listener, with an eye for detail and enjoy problem-solving. While not essential, any understa...